(Brandy Lee)

Customer Sues Domino’s Because Intestine-Piercing Wire Bristles Are Not A Pizza Topping

If you’ve ordered enough pizzas, you’ve probably come across a few with a stray topping that shouldn’t be there. In most cases, the worst that can happen is you eat some green pepper, sausage, or mushroom that you hadn’t intended on consuming. But one Washington state man claims he didn’t realize until it was too late — and he was having emergency surgery — that he’d eaten some Domino’s Pizza topped with wire bristles. [More]

(Brandy Lee)

Court: Domino’s Not Responsible For Sexual Harassment Of 16-Year-Old Employee

When a worker at a fast food franchise acts like an a-hole, it’s obviously his boss’s immediate responsibility to investigate and discipline that employee if necessary. But does the corporate office share any liability when things go wrong at the franchisee level? What about when people from company HQ are involved in the decision of whether or not to dismiss an employee? According to California’s highest court, the buck stops at the franchisee’s door. [More]

(brandylee)

Domino’s Hit By Hackers Demanding Ransom For European Customers’ Data

Oh look, another day, another hack attack. In the second spate of hacking we’ve heard reported just today — and it’s only Monday, folks — hackers in Europe are holding are holding the accounts of Domino’s customers in Belgium and France for ransom. [More]

Now You Can Pay For Your Domino’s Pizza With Google Wallet (And Score Free Chicken)

Now You Can Pay For Your Domino’s Pizza With Google Wallet (And Score Free Chicken)

Facing more competition in the online pizza-ordering business, Domino’s is trying to stand out in the crowd by saving customers the hassle of having to type in the 16 digits of their credit card numbers. It’s also giving away free chicken. [More]

Domino’s Hires Back 25 Workers Fired During Wage Dispute

Domino’s Hires Back 25 Workers Fired During Wage Dispute

Last week, a Domino’s Pizza franchisee in New York City terminated the employment of 25 workers who had filed complaints about being underpaid. That’s kind of against the law in New York, and so after receiving a little talking-to from the state Attorney General, the franchisee has agreed to re-hire the previously dismissed employees. [More]

(KFDM.com)

Jury Orders Domino’s To Pay $32M In Lawsuit Over Deadly Crash Involving Delivery Driver

A Texas jury is holding Domino’s Pizza partially responsible for a car accident involving a delivery driver that killed one woman and left her husband with brain damage. The victims’ family claimed that it was Domino’s fault that the driver was driving in a car with allegedly bald tires. The jury agreed, awarding the family $32 million and saying that Domino’s should have had inspection rules in place to keep such a vehicle off the road. [More]

Domino’s Pizza Is So Used To Complaints, It Can’t Take A Compliment

Domino’s Pizza Is So Used To Complaints, It Can’t Take A Compliment

You know how some people are conditioned to believe that any statement directed at them must be a complaint, so they don’t know how to react when someone says something nice? That’s apparently the mindset of whatever robot responds to customers on the Domino’s Pizza Facebook page. [More]

Domino’s Has A Very Limited Notion Of What “All Your Favorite Toppings” Means

Domino’s Has A Very Limited Notion Of What “All Your Favorite Toppings” Means

Given that Domino’s has around two dozen toppings to choose from, and that some folks love to layer their pizza with multiple toppings, a franchisee could lose big by offering a pizza with “all your favorite toppings” for as little as $9. That is, until you see that Domino’s thinks you wouldn’t possibly want more than three toppings. [More]

(Morton Fox)

Dear Domino’s: Maybe Cut The Marketing Budget, Boost Employee Training

Misti has some advice for Domino’s that perhaps would be wise for other businesses to follow: spending money on marketing is all very well and good, but ultimately pointless if you don’t train franchisees and staff on how to not treat customers like crap. [More]

(brandylee)

Domino’s Franchisee Finally Forced To Pay Up After Treating Workers Like Indentured Servants

Did you know that the days of indentured servitude are gone? Yes, it’s true! There is such a thing as a federal minimum wage and regulations regarding how you treat your employees. As such, a Domino’s Pizza franchisee is on the hook for $371,675 in back wages after an investigation by the Labor Department unearthed some disturbing patterns in how it treated its workers. [More]

Branded Vrooming Noises Are Way Better Than An Internal Combustion Engine

Branded Vrooming Noises Are Way Better Than An Internal Combustion Engine

I can’t be the only one around here who read The Mouse and the Motorcycle by Beverly Cleary as a child and was disappointed that toy vehicles that move if you make vrooming sounds don’t exist in the real world. Domino’s in the Netherlands, on the other hand, has taken this concept and made it a reality. Except backwards. Which is why your pizza can now be delivered on a scooter that makes human-recorded vrooming sounds and advertises Domino’s as it rolls down the street. [More]

Domino's Pizza Managers Charged With Arson In Papa John's Fire

Domino's Pizza Managers Charged With Arson In Papa John's Fire

Loyalty to your employer is one thing, but setting a competing business on fire? That’s just taking it a bit too far. Two Domino’s Pizza managers in Florida have been charged with arson after a Papa John’s went up in flames. [More]

Domino's CEO: Why Put Calories On The Menu If 90% Of Our
Customers Never Enter The Store?

Domino's CEO: Why Put Calories On The Menu If 90% Of Our Customers Never Enter The Store?

As regulations requiring all restaurants with 20 or more outlets to label their in-restaurant menus with calorie info go nationwide, the CEO of Domino’s Pizza says the idea — as constructed by the federal government — just doesn’t fit a business like his, given the variable nature of pizza and its many toppings and the fact that store owners are paying for sign updates that most customers will never see. [More]

Science Confirms In-N-Out Burger Is The Best And McDonald's The Worst

Science Confirms In-N-Out Burger Is The Best And McDonald's The Worst

Almost a year ago, our survey-loving siblings at Consumer Reports asked several thousand readers to rate burgers from 18 burger chains and to no one’s surprise, McDonald’s came in dead last. Not satisfied with merely finding the best and worst beef-on-a-bun, CR decided to go for the super-sized option, rating 53 restaurants in five categories to find which ones provide the best food, service and value to customers. [More]

Domino's Burglar Leaves Trail Of Chips & Sauce Straight To His Door

Domino's Burglar Leaves Trail Of Chips & Sauce Straight To His Door

The police in Ojai, CA, didn’t need David Caruso’s CSI skills, sunglasses, or witticisms to find the man who broke into the local Domino’s Pizza. [More]

Domino's: Our Hot Wings Are Too Hot For Women, Hispanics

Domino's: Our Hot Wings Are Too Hot For Women, Hispanics

Domino’s Pizza recently sent out some information regarding changes to its chicken wing offerings. And while the document has predictable information like the fact the average wing size is “slightly reduced to industry standard,” we were more fascinated by this chart that breaks down some demographic information on Domino’s various dipping and wing sauces. [More]

So Did The USDA Spend Millions To Cheese-Up Your Domino's Pizza Or Not?

So Did The USDA Spend Millions To Cheese-Up Your Domino's Pizza Or Not?

A couple weeks back we wrote about a New York Times article that claimed our tax dollars were being spent by the USDA to find more ways to add cheese to things like Domino’s Pizzas and Taco Bell products. But a new report in the Atlantic now says the Times misled readers — perhaps unintentionally — into thinking this was the case. [More]

Domino's, Where 5 Cheeses Just Aren't Enough

Domino's, Where 5 Cheeses Just Aren't Enough

Fresh off revamping its image with deep discounts and an “okay, we kinda sucked there for a while” ad campaign, Domino’s Pizza has gotten back into the gimmick pizza biz with the announcement of its new Wisconsin 6 Cheese pie. [More]