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To Waive Flight Change Fee, Delta Wants To Talk To My Dying Aunt’s Doctor

Stacy doesn’t have a lot of money to throw around, but she booked a flight to visit her terminally ill aunt on the other side of the country. Then she got the flu. Spreading the disease to her fellow passengers would be bad enough, but a cancer patient certainly doesn’t need the influenza virus. Stacy rescheduled to a time when she would be less of a walking germ factory, and asked Delta whether they could waive her change fee. Sure, they said: as long as she gave them contact information for her aunt’s doctor. [More]