Sprint To Pay $7.5 Million To Settle Do-Not-Call Violations

Sprint To Pay $7.5 Million To Settle Do-Not-Call Violations

In the largest settlement yet for violations of Do-Not-Call regulations, Sprint will pay $7.5 million to the FCC to resolve the commission’s investigation into Sprint’s failure to honor consumer requests to opt out of marketing phone calls and texts. [More]

Bank Of America To Pay $32 Million Over Robocall Allegations

Bank Of America To Pay $32 Million Over Robocall Allegations

Two of our favorites kinds of stories — big bank badness and robocalling — all wrapped into one breakfast burrito. Earlier this week, Bank of America reached a $32 million deal to settle complaints, filed on behalf of 7.7 million customers, that BofA repeatedly violated federal regulations by robocalling consumers’ mobile phones without permission. [More]

(Peeping Dragon Photography)

If Your Company Runs The Do Not Call List, Make Sure The Telemarketing Department Checks It

One might think that if you’re a company that runs both the Do Not Call registry for a country as well as a telemarketing division, the two departments might compare notes once in a while. Because how embarrassing would it be if the company’s telemarketers called people on that Do Not Call list? So embarrassing, and worth a $110,000 fine. [More]

(chhipkali)

FTC Shuts Down Robocall Scammers Pretending To Be FTC

This story is like the scene in a straight-to-DVD thriller where the protagonist needs to decide which of two seemingly identical characters, both of whom claim to be her real partner, to shoot dead. Except it’s not really anything like that because it involves robocalling, no one gets shot and it probably doesn’t star Judd Nelson. [More]

(Maulleigh)

Court Rules That Best Buy Violated Federal Telemarketing Reguations

Reversing a summary judgement by a U.S. District Court, the Ninth Circuit Court of Appeals ruled last week that calls from Best Buy to customers asking them to update their Rewards Zone accounts cross the line from informational to telemarketing, in violation of federal law. [More]

FTC Sues Dish Network Over 'Do Not Call' Violations

FTC Sues Dish Network Over 'Do Not Call' Violations

Even if a consumer isn’t on the National Do Not Call Registry, when they ask a telemarketer to stop calling them, said telemarketer is legally obliged to honor that request. According to a new lawsuit filed by the Federal Trade Commission, the folks at Dish Network (allegedly) ignored this request from millions of annoyed Americans. [More]

How Did Telemarketers End Up With Number That Was Changed To Avoid Telemarketers?

How Did Telemarketers End Up With Number That Was Changed To Avoid Telemarketers?

A man in California was so fed up with unwanted telemarketing calls (which may be a redundancy) that he finally gave in and changed his number to one that was completely unlisted. Little did he know his actions would only lead to end up on a list of newly changed numbers that was sold to telemarketers. [More]

Keep Your Small Dog Info To Yourself; The Person Calling You Doesn't Need To Know

Keep Your Small Dog Info To Yourself; The Person Calling You Doesn't Need To Know

Here’s a weird possible scam going around. Our reader Chris writes, “Every day for the past week, I’ve been getting an automated call that asks me, ‘This is Survey 2010. Do you have a small dog?’” [More]

NY Town Considering 'Do Not Knock' List

NY Town Considering 'Do Not Knock' List

The people in Rye, NY, are so fed-up with unsolicited visitors banging on their doors to sell them something or ask for their support in an election that they’re considering creating a “Do Not Knock” registry that would forbid door-to-door types from interrupting their peace and quiet. [More]

New Jersey Considers "Do Not Solicit" Registry To Block Credit Card Offers

New Jersey Considers "Do Not Solicit" Registry To Block Credit Card Offers

New Jersey politicians appear to be engaged in some sort of contest to see who can get the most stringent anti-junk mail law passed. First an Assembleyman introduced a bill a few weeks back that would ban companies from mailing unsolocited checks to consumers. Now the Assembley’s Consumer Affairs committee has proposed starting a “Do Not Solicit” list, which would block credit card companies from offering new cards to consumers who aren’t interested. [More]

Crazy CSR Loves Spam, You, Hanging Up Abruptly

Crazy CSR Loves Spam, You, Hanging Up Abruptly

Megan sent us this transcript of a recent phone conversation she had with someone from a mysteriously generic “cardholder services” that called her.

Car Warranty Robot Calls Senator During Meeting On Capitol Hill

Car Warranty Robot Calls Senator During Meeting On Capitol Hill

First they pissed off Verizon, then they pissed off the internet, the attorney general of Indiana, and Congressmen Mike Doyle. Now the group of companies responsible for the car warranty robocalls have annoyed New York Senator Chuck Schumer by calling him during an important meeting about health care.

Congressman Mike Doyle Is Pretty Much Done With These Auto Warranty Calls

Congressman Mike Doyle Is Pretty Much Done With These Auto Warranty Calls

Our favorite congressman, Mike Doyle (D-PA), is also fed up with the robocalls telling him his car warranty is about to expire. For those keeping track, that’s two elected officials that these robocalllers have illegally called recently. If the internet doesn’t take them out first, hopefully our public servants will. Thanks, Kenneth!

FTC Sues Dish Network For Violating Do Not Call List

FTC Sues Dish Network For Violating Do Not Call List

A lawsuit has been filed against Dish Network by the U.S. Justice Department (on behalf of the FTC) alleging that the company violated “Do Not Call” rules by phoning potential customers without their permission.

http://consumerist.com/2009/03/11/missouris-attorney-general-has-won/

Missouri’s Attorney General has won a $300,000 judgment against a telemarketer that violated the state’s do-not-call list. It is the third-largest award so far.

Smart Television Alliance Asks "Feature Films For Families" To Stop Using Its Name

Smart Television Alliance Asks "Feature Films For Families" To Stop Using Its Name

Feature Films For Families—the company that’s been phone-spamming random people over the past few weeks—follows no man’s law! The nonprofit Smart Television Alliance, which works to educate parents on how to improve the television experience for kids*, discovered that the company was using its name without permission.

Verizon Wireless Sues "Velveteen Rabbit" Telemarketers

Verizon Wireless Sues "Velveteen Rabbit" Telemarketers

Hooray for Verizon Wireless! Wait, what? The cellular carrier has just filed a lawsuit against Feature Films For Families for illegally telemarketing. Specifically, they’re accusing the company of using an auto-dialer to cold call hundreds of thousands of Verizon Wireless customers earlier this month, which is illegal according to NJ state laws (where the suit was filed) and the Federal Telephone Consumer Protection Act.

How The "Velveteen Rabbit" Company Is Bypassing The Do Not Call List

How The "Velveteen Rabbit" Company Is Bypassing The Do Not Call List

We were wondering how Feature Films For Families, the company that’s randomly calling home lines and cellphones to sell a movie to people who are on the Do Not Call list, was able to get around federal and state telemarketing rules. It turns out they’re hiding behind a non-profit, and non-profits are exempt from following the Do Not Call list. Something similar happened in 2006 between Feature Films For Families and a different non-profit named the Dove Foundation, and the state of Missouri fined them $70,000. It might be time for you to start filing complaints with your state Attorney General and the FTC.