It’s bad enough to call up an elderly person and mislead him or her into paying a pile of cash for a medical alert service they don’t need or want. But what takes one Brooklyn-based telemarketing scheme to the next level was its alleged tendency to bill consumers thousands of dollars for something they never ordered. [More]
FTC Sues Dish Network Over 'Do Not Call' Violations
By August 23, 2012
Even if a consumer isn’t on the National Do Not Call Registry, when they ask a telemarketer to stop calling them, said telemarketer is legally obliged to honor that request. According to a new lawsuit filed by the Federal Trade Commission, the folks at Dish Network (allegedly) ignored this request from millions of annoyed Americans. [More]
FTC Listens To Your Complaints, (Mostly) Bans Telemarketer Robocalls
By August 20, 2008
After reviewing the more than 14,000 comments left by living human beings, the FTC yesterday amended its Telemarketing Sales Rule to ban most types of robotic telemarketing calls. By this December, any recorded calls will have to lead off with an automated opt-out option; by September 2009, telemarketers will need prior written permission to contact someone—simply being a recent customer won’t cut it.
