When they say do not call, they mean do not call. One Massachusetts-based home security company didn’t follow those easy instructions and is now facing a hefty fine and slap on the wrist from federal regulators. [More]
Nearly two years after the FTC hit the scammy robocallers at the “Cash Grant Institute” with a record $30 million penalty for violating federal Do Not Call regulations a few million times, a judge has issued an arrest warrant for one of the scheme’s operators after he failed to repay the lion’s share of what he’d agreed to hand over. [More]
The Federal Trade Commission is marking the 10-year anniversary of the “Do Not Call” registry by announcing a $7.5 million civil penalty against a mortgage broker that had allegedly targeted U.S. servicemembers. It’s the largest fee the FTC has ever collected related to the Do Not Call provisions Telemarketing Sales Rule, and also serves as warning to companies trying to push deceptive mortgage ads. [More]
It’s bad enough to call up an elderly person and mislead him or her into paying a pile of cash for a medical alert service they don’t need or want. But what takes one Brooklyn-based telemarketing scheme to the next level was its alleged tendency to bill consumers thousands of dollars for something they never ordered. [More]
Even if a consumer isn’t on the National Do Not Call Registry, when they ask a telemarketer to stop calling them, said telemarketer is legally obliged to honor that request. According to a new lawsuit filed by the Federal Trade Commission, the folks at Dish Network (allegedly) ignored this request from millions of annoyed Americans. [More]
After reviewing the more than 14,000 comments left by living human beings, the FTC yesterday amended its Telemarketing Sales Rule to ban most types of robotic telemarketing calls. By this December, any recorded calls will have to lead off with an automated opt-out option; by September 2009, telemarketers will need prior written permission to contact someone—simply being a recent customer won’t cut it.