3 Myths Comcast Is Telling The FCC About TWC Merger

(Kevin Burkett)

Comcast has been justifiably criticized for blatantly trying to curry favor with the FCC by trying to spend $110,000 to sponsor a fundraiser honoring FCC Commissioner Mignon Clyburn, but while the Kabletown Krew shrugged off those allegations, Comcast EVP David “The Merger Whisperer” Cohen was meeting with the FCC to push the company’s slate of semi-truths about its pending acquisition of Time Warner Cable. [More]

Comcast Memo: Rep From “Painful” Retention Call Was Doing “What We Trained Him To Do”

(chrisinphilly5448)

A week after the posting of the neediest customer-retention call in Comcast history, the fallout continues, with the company’s Chief Operating Officer telling Comcast employees in a memo leaked to Consumerist that the incident was “painful to listen to,” but that the rep “did a lot of what we trained him…to do.” [More]

Internal Comcast Memo Says Consumerist Is All About “Headlines,” So Here’s One For Them

Internal Comcast Memo Says Consumerist Is All About “Headlines,” So Here’s One For Them

Earlier this month, Consumerist readers voted to hand Comcast its second Worst Company In America title, the results undoubtedly tied to the cable company’s ill-advised decision to acquire equally cruddy pay-TV provider Time Warner Cable. But rather than own up to — or even ignore — its WCIA tournament victory, the company chose to send out a memo to thousands of employees name-checking Consumerist and accusing us of being all about making headlines. [More]

Apple, Comcast Chatting About Streaming TV Service That Would Make End-Run Around Net Neutrality

Apple, Comcast Chatting About Streaming TV Service That Would Make End-Run Around Net Neutrality

One of the biggest roadblocks for non-cable TV companies looking to get into the business of offering live TV service over the Internet is that these cable companies often control that “last mile” of Internet service to customers’ homes. Since the FCC’s net neutrality rules have been gutted — and ISPs now realizing they can charge tolls to content providers even if those rules were in place — the end-user might just get a TV screen full of blocky, stuttering visuals and intermittent audio. Apple is reportedly chatting with Comcast about a set-top box that would get around this concern by treating Apple’s stream differently than regular Internet traffic. [More]

Not A Joke: Comcast Says No One Is More Dedicated To Net Neutrality Than It Is

Not A Joke: Comcast Says No One Is More Dedicated To Net Neutrality Than It Is

A month ago, Comcast and Netflix seemed to be buddy-buddy when the streaming video service agreed to pay a price to end Comcast’s passive-aggressive efforts to make sure its customers had cruddy access to Netflix. Then today, Netflix CEO Reed Hastings had a not-so-nice word or two about his new paid-peering partner. [More]

Comcast To Flip Off Philadelphia Skyline With 1,121-Foot Skyscraper

Comcast To Flip Off Philadelphia Skyline With 1,121-Foot Skyscraper

The conversion of Philadelphia to Kabletown continues. Comcast’s relatively new headquarters already dominates the city’s skyline, pointing into the clouds like a giant USB drive. Now comes news that the Lords of Xfinity are set to erect an even taller middle finger to all the people of Philadelphia (myself included) who would much rather have another cable and Internet provider. [More]

Comcast will show users the months in which they have gone over the 300GB data cap.

Comcast Tests Data Overage Fees In Additional Markets

In May 2012, Comcast announced it would eventually do away with its policy of throttling data speeds for home Internet users who routinely went over 250GB a month, and that it would instead start charging overage fees for customers who passed the 300GB threshold. The boys from Kabletown had been testing that model out in Nashville for quite some time, and now that test is expanding to at least three other markets. [More]

Comcast Now Testing Prepaid Cable Service, But With No Sports Channels Or HD

Comcast Now Testing Prepaid Cable Service, But With No Sports Channels Or HD

Earlier this year, Comcast started testing prepaid Internet service for consumers in the Philadelphia area. Now the nation’s cable provider is trying out a prepaid (non-HD) TV service that offers a few dozen channels (but no ESPNs, Nickelodeon, or MTV) and costs anywhere from $15/week to $45/month. [More]

Will The Strings Attached To Comcast/NBC Deal Be Effective?

Will The Strings Attached To Comcast/NBC Deal Be Effective?

Both the FCC and the Justice Department have effectively cleared the way for Comcast (aka, that cable company from Philadelphia) to own a majority of NBC Universal, but the regulators did so with several strings attached to the deal. But the question remains: Will these rules do anything to protect consumers? [More]