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The Legal Battle Begins Over Dish's Ad-Skipping DVR
By Chris Morran on May 25, 2012 2:26 PM
51 Comments
As was predicted when Dish Network announced its Hopper DVR would allow users to skip commercials on recorded prime-time network TV shows, the so-called "holy grail for TV viewers" has ended up in court, with both sides racing to sue each other. More »
Is A DVR That Skips Entire Ad Breaks The 'Holy Grail' For TV Viewers?
By Chris Morran on May 11, 2012 1:45 PM
81 Comments
Yesterday, Dish Network unveiled a new feature on its Hopper DVRs called Auto Hop, which allows customers to completely skip over ad breaks on certain prime-time network programs. The company's CEO has already touted this as "the Holy Grail of television viewers," but we're wondering if that might be overstating the case a little bit. More »
Dish Keeps Making Up New Reasons Why They Want My Boyfriend's Money
By Laura Northrup on May 10, 2012 9:03 AM
50 Comments
Why does Dish Network keep charging Amy's boyfriend for his old account? It could be because he made a few payments on a deadbeat roommate's account, and then that roommate never turned the equipment back in. But he did. It could be because the account was canceled before the contract was up, and it was his name on the contract. But it wasn't. Dish just keeps making up reasons, and are determined to get his money one way or another. More »
Oh Look, TV Viewers About To Get Screwed Over In Another Fee Dispute
By Chris Morran on May 4, 2012 3:00 PM
101 Comments
If you have Dish Network satellite service, we hope you don't like Mad Men, Breaking Bad, The Walking Dead or anything else on AMC, the Sundance Channel, IFC or WE TV. The company says it's dropping all four channels when their contract ends June 30. More »
Worst Company In America Round One: DirecTV Vs. Dish Network
March 15, 2012 9:30 AM
50 Comments
Day 3 of competition in the arena suspended high above above the Worst Company In America Sarlacc Pit brings us a pair of pugilists that already spend most of the year trying to dish out some hurt on each other. More »
Here It Is, Your Lineup For Worst Company In America 2012!
March 12, 2012 12:00 PM
120 Comments
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. More »
(redteam)
Philadelphia Fighting Satellite Providers Over Ugly Dishes
By Chris Morran on February 2, 2012 1:16 PM
47 Comments
Last fall, the Philadelphia City Council passed a bill that would remove unused satellite dishes and pretty up any new ones that were bolted to the sides and roofs of city buildings. But that law is having some trouble becoming a reality after a group representing satellite TV providers filed a petition with the FCC. More »
Dish Network Closing More Blockbuster Locations Than Originally Announced
By Mary Beth Quirk on January 12, 2012 4:00 PM
35 Comments
For all those of you still loyal to Blockbuster brick-and-mortar stores, we've got some bad news. Dish Network has announced they'll be shuttering more U.S. stores than they'd planned, and the rest of them will be turned partly into Dish customer-service points. More »
Can ViaSat Make Satellite Broadband Worthwhile?
By Chris Morran on January 10, 2012 8:11 PM
50 Comments
Since the days of dial-up, the few companies that have offered internet access via satellite connection have delivered slug-like download speeds for a king's ransom, especially to people for whom cable internet or DSL was not a viable option. But ViaSat, the company Dish Network has just partnered with to offer broadband access, says it's trying to bring high-speed access for reasonable prices. More »
Dish Network "Hopper" Records Six Shows At Once, Gives Every Room DVR Control, Finds Your Remote
By Chris Morran on January 9, 2012 4:10 PM
53 Comments
This morning in Las Vegas, Joseph Clayton, CEO of Dish Network became the first tech exec to carry out a baby kangaroo at a Consumer Electronics Show press conference. And it was all in service of touting the satellite provider's latest attempt to catch up to DirecTV. And yes, he let me hold it too. Photo inside. More »
You Can Buy Blockbuster Gift Cards Again, But Your Old One's Still Worthless
By Laura Northrup on December 16, 2011 8:00 AM
29 Comments
We're going to go out on a limb here and guess that there is absolutely no one out there who can't wait to buy a Blockbuster gift card. It's not exciting consumer news. The curious thing is that while you can buy a Blockbuster gift card today at any of their retail stores, a card for the same brand that you might still have in your desk drawer from only nine months ago is just a worthless piece of plastic. Blame the bankruptcy and sale of Blockbuster. More »
What Would You Want To See On A Cable Customers' Bill Of Rights?
By Chris Morran on August 18, 2011 4:30 PM
132 Comments
Over at our former sibling site Gizmodo, they have cobbled together what they believe is a list of the basic rights any cable customer should have when it comes to service, billing and selection. We wanted to throw it out there to see if you agree. More »
Report: Record Number Of Cable Customers Cutting The Cord
By Chris Morran on August 10, 2011 12:33 PM
179 Comments
Hear that snipping sound? No, it's not squirrels nipping at your FiOS cord. It's a record number of Americans cutting ties with their cable and satellite providers. More »
Dish Network Freezing Prices Until 2013
By Chris Morran on August 9, 2011 1:30 PM
33 Comments
Earlier today, the folks at Dish Network announced their quarterly earnings, and while revenue was up, the satellite TV provider lost about 135,000 subscribers. So to stay competitive, Dish said it will keep its prices where they are through 2012. More »
Fox TV Putting New Episodes Behind Online Paywall
By Chris Morran on July 27, 2011 1:15 PM
95 Comments
Because people don't hate Rupert Murdoch and News Corp enough right now, Fox TV has announced that the only way online users will soon be able to access new episodes of its shows is to prove that they are paying cable, Hulu Plus or satellite subscribers. More »
(VA Trish)
I Sued Dish Network And Won (Because Dish Never Showed Up At Court)
By Chris Morran on June 27, 2011 3:15 PM
74 Comments
One of the more common complaints we get about cable and satellite providers is that, while customers are held to ironclad contracts that lock them into strict terms lest they pay a penalty, providers too often change their end of the agreement with impunity. Luckily, there are people out there like Consumerist reader Alex, who took Dish Network to court and walked out victorious... when the satellite company was a no-show. More »
Someone Is Actually Suing To Keep Using The "Blockbuster" Brand
By Chris Morran on June 1, 2011 12:30 PM
31 Comments
Last September, when Blockbuster Video filed for bankruptcy protection, NCR, which licenses the video store's name for its Blockbuster Express DVD kiosks did their best to let customers know that the two businesses are related in name only. But now that the chain has been bought by Dish Network, the Blockbuster name is apparently no longer the scarlet "B" it was just a few months ago. More »
(PlagueX1)
Your New Part-Time Job: Waiting For Dish Network
By Laura Northrup on June 1, 2011 11:30 AM
26 Comments
Matt doesn't want anything unreasonable from Dish Network, his television provider. He just wants someone to come fix his high-definition channels in a timely manner. In theory, he doesn't have a problem with waiting for technicians to show up, but he's being asked to take entire afternoons off to wait for technicians who show up late or not at all. More »
Dish Network Doesn't Want Hospitalized Customer Back
By Laura Northrup on April 27, 2011 1:05 PM
44 Comments
E.'s dad has been in the hospital since February recovering from complications from heart surgery. The family didn't expect him to be hospitalized this long, and his bills are in a bit of disarray. The only company not willing to work something out? Dish Network, which canceled his past-due account, which was still in his ex-wife's name. More »
Dish Network Wins Blockbuster For $320 Million At Auction, Swears It Was Just Raising Its Hand To Wave To A Friend
By Chris Morran on April 6, 2011 11:45 AM
40 Comments
Blockbuster Video — or rather the assets of Blockbuster — now have a new owner after Dish Network won what's left of the beleaguered video rental company for around $320 million at auction. More »
