Dish

Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies

Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success. More »

9:43 AM on Fri Nov 7 2008
By Ben Popken
13,079 views, 17 comments

Most discussed caholla: Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it more »

early termination fees

DirecTV Debits A $446.60 Cancellation Fee -- For Service You Canceled Within 24 Hours

Meet Brandon. He canceled DirecTV after less than 24 hours (the agreed upon time limit to avoid a fee, apparently), only to see that DirecTV debited $446.60 from his checking account. More »

1:19 PM on Wed Oct 1 2008
By Meg Marco
9,942 views, 43 comments

call Charles Ergen

Updated: Contact DISH Executive Customer Service

If you have a problem with DISH and regular customer service isn't working, try these folks: More »

2:46 PM on Tue Aug 5 2008
By Ben Popken
4,351 views, 17 comments

telemarketing

Dish Telemarketer Fined $75,000 For Hanging Up On Customers

The FTC fined a Dish Network telemarketing firm $75,000 for hanging up on customers, reports the Deseret News. The company used teleautobots to dial peoples' homes, which were then supposed to connect to a live telemarketer when someone picked up. However, the system would sometimes get more live customers than there were telemarketers, leaving some customers with a silent line. Federal regulations stipulate that if you use teleautobots, you have to connect the customer to a person within two seconds. The FTC made this law because people, in particular women and old people, were worried they were being stalked when they answered the phone and no one was there.

Provo marketing firm fined for hanging up on customers [Deseret News] (Thanks to Brandon!) (Photo: Getty)

1:50 PM on Wed Jul 16 2008
By Ben Popken
4,824 views, 55 comments

Latest by Corporate-Shill: @Forkboy3: I just love the one's that know they are going to get your answering machine and then pretend they got more »

broken promises

AT&T Will Say Anything To Get You As A Customer

Greg wants to know why AT&T doesn't feel the need to honor its quote for a Dish Network package. He notes, "I were to claim I made a mistake in agreeing to a two year commitment, I hesitate to think you would let me claim that I should not be held accountable for that." But it's not that AT&T "mistakenly" quoted him a price. An AT&T rep gave him one price, and another rep agreed to honor it and to make a note on his account. Now there's no record he ever spoke to anyone, and the rep who originally helped him won't return his calls. More »

4:53 PM on Wed May 7 2008
By Chris Walters
21,947 views, 35 comments

Latest by skeleem_skalarm: My mom went through somewhat-the-same kind of stuff with AT&T and Dish after a salesman came to the door. more »

worst company in america

Round 29: Countrywide Home Loans vs Dish Network

This is Round 29 in our Worst Company in America contest, Countrywide Home Loans vs Dish Network. Vote which sucks more, inside... More »

12:00 PM on Wed Apr 23 2008
By Ben Popken
8,388 views, 55 comments

Latest by Wynner3: I've had Dish since fall 2001 and have loved it. Some problems here and their but minor. We recently got more »

rude

Dish Network Telemarketer Tells You To Shut Up

Here's a new sales tactic from Dish Network. When they interrupt your dinner to sell you satellite TV, and you politely decline, they will win you over by telling you to shut up. More »

8:30 AM on Tue Feb 19 2008
By Meg Marco
10,698 views, 32 comments

consumer reports

Best Internet, TV, Phone Service Providers

Lots of companies are pushing deals for their bundled internet, tv and phone plans, but which are best? Consumer Reports surveyed its readers and here's how they ranked the service providers:

Overall rating / Company / Rating for Internet / TV / Phone
250 Verizon FiOS 84, 84, 82
222 Bright House 75, 69, 78
222 Cox 74, 69, 79
221 Verizon/DirecTV 73, 74, 74
221 Qwest/DirecTV 72, 74, 75
221 AT&T/Dish Network 72, 70, 74
214 Cablevision 72, 65, 77
208 Time Warner 71, 63, 74
199 Comcast 66 ,62, 71
188 Charter 61, 59, 68

Despite occasionally setting a house on fire, Verizon FiOS is clearly tops, while Comcast and Charter are scraping the bottom.

Internet, TV, phone [Consumer Reports]

9:00 AM on Wed Jan 23 2008
By Ben Popken
6,100 views, 41 comments

dish

Dish Subscribers: How To Get Cinemax For 1 Cent For 1 Year

Dish Network customers can get the Cinemax movie channel for one cent for year if they switch to paperless billing. Here's how:

1. Call 1-800-333-DISH
2. Go to Billing
3. Ask rep about a promotional Cinemax deal for 1 Cent for signing up for autopay and paperless billing.

People posting in various forums caution that this won't work if you've had Cinemax in the past 6 months. Also, the Cinemax will be canceled if you cancel the autopay and paperless billing. Deal ends 1/31/08.

(Photo: Tubes.)

8:52 AM on Wed Dec 19 2007
By Ben Popken
2,251 views, 20 comments

suspicions

AT&T Lying about Dish Network HD DVRs?

Like all decent Americans, I loath Time Warner and decided to cancel my cable and get satellite service through AT&T, who are a Dish Network reseller. More »

6:52 PM on Fri Dec 14 2007
8,018 views, 38 comments

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