Laura has a pretty good description of what an anxiety attack feels like to her: “First, your chest starts to feel tight, like you are wearing a corset. You can’t breathe properly, your heart rate starts to skyrocket, causing a pounding feeling. It’s very out-of-body. You can’t figure out what’s going on. It’s like being trapped by your brain into a tight corner.” If the skeptical gate agent for Continental had ever experienced this–or had just been given adequate training for dealing with passengers with disabilities–maybe she wouldn’t have told Laura her doctor’s note looked fake, or asked her to stay put when Laura said she needed to get her meds. [More]
A Florida McDonald’s has been sued for refusing to hire a transgender woman. The applicant, 17-year-old Zikerria Bellamy, says that after she didn’t check a gender box on the application, then reluctantly selected male, she was refused an interview by two managers, one of whom then left her an bigoted voicemail. [More]
Capital One denied Ryan a credit card limit increase, explaining the turn-down was due partially to the area in which he lives.
Looks like Abercrombie & Fitch just can’t catch a break lately — at least when they discriminate against employees who don’t fit the company’s image because they’ve committed the outrageous offense of, oh, having been born with only one arm. Or, in the latest incident, having a religion that just happens to include its own rules on proper attire. In this case, the Equal Opportunity Employment Commission is suing A&F for discrimination after it refused to hire a Muslim woman who wouldn’t remove her headscarf. “Abercrombie and Fitch should make exceptions to its policy when needed and we don’t believe it would be an undue burden on the company,” said Michelle Robertson, an EEOC lawyer.
The PR geniuses at Abercrombie & Fitch are in the news again for refusing to let a 14-year old autistic shopper have help trying on clothes. The Minnesota Department of Human Rights has fined the company $115,264 for discriminating against a person with a disability.
A former UK Abercrombie & Fitch employee whose prosthetic arm didn’t comport with the store’s “look policy” has won a case against the clothier for wrongful dismissal and emotional trauma.
Almost half of all employers use credit reports to judge job applicants, even though credit histories have no relation to job performance. Personal finance goofs are only relevant for jobs that deal directly with money—cashiers, account managers, and the like. For everyone else, negative credit reports keep otherwise capable people from securing a job to help avoid further financial problems. So why do so many companies still ask for credit reports?
Here’s pretty much the same story about a customer on a motorized scooter not being allowed to use the drive through, this time at a Tim Hortons coffee establishment in Nova Scotia. He’s not going to sue, but plans to appeal to Nova Scotia‘s Human Rights Commission.
A White Castle in St. Paul, Minnesota, is a 24-hour establishment, but it locks its dining room doors at 11 pm. Unfortunately, its drive-through service is restricted to customers in cars, so the employees refused to serve a 37-year-old woman who pulled up on an electric mobility scooter. Now she says she’s madder than fish grease, which is pretty mad, and she wants to sue them for discriminating against customers who can’t drive.
Laney went out for drinks after work with some co-workers. He changed out of his uniform, but they wore theirs. Soon after the group entered, Laney was asked to leave, ostensibly due to a dress code violation…but it became clear his outfit wasn’t the problem.
Ooo, you nasty! With your service animal! Get out of here! That’s the new informal slogan of Isis Bridal & Formal in Dallas after news broke that they kicked out a 62-year-old grandmother with multiple sclerosis, because they were worried her service dog would get service dog cooties all over the dresses.
Late last year we pointed out that GameFly, a Netflix-style program for video games, was beginning to develop a reputation for rotten service and slow turnaround. It looks like the United States Postal Service may be partly to blame, at least as far as GameFly is concerned. They’ve filed a complaint against the USPS over lost, stolen, and damaged discs, as well as discriminatory treatment when compared to Netflix and Blockbuster.
Blogger Dave Hingsburger writes about a horrifying experience at the airport. Dave, who is disabled, was informed by airport security that because he was in a wheelchair, he wasn’t technically “in possession of” his luggage and that “some body” needed to attend to it. The security guard continued to argue with Dave until a pilot apologetically intervened. Well done, airport security. An Elephant Disappears (Photo: ringmaster006)
The NAACP this week filed a class action suit accusing Wells Fargo and HSBC of charging unfairly high interest rates to African American homeowners with high incomes and high credit scores. The banks were quick to slap down the charges as “totally unfounded and reckless,” even in the face of convincing evidence from the NAACP.