We’ve mentioned any number of times how federal laws offer more protection to consumers who make purchases with credit cards because $50 is the most you can be held responsible for a fraudulent purchase, while the sky could be the limit with debit cards. But how do the various networks compare? [More]
How Do Different Credit & Debit Cards Stack Up In Terms Of Consumer Protection?
By January 28, 2013
Watch Your Credit Card Statement: Refunds Arriving Soon From AmEx, Capital One, Discover
By December 17, 2012
Getting money back from a credit card issuer doesn’t happen every day, so plenty of Discover, American Express and Capital One customers are in for a treat in the form of refunds hitting their accounts soon. Those three companies were ordered to pay up a total of $435 million to almost six million customers after the Consumer Financial Protection Bureau took action against deceptive credit card practices. [More]
Data Shows Bank Of America Is Also Bad At Dealing With Credit Card Complaints
By October 12, 2012
Earlier this year, the Consumer Financial Protection Bureau launched a complaint portal for people with credit card-related issues. Banks and card companies are not obliged to provide a happy ending to the complainant, but they are obliged to reply in a timely manner. And even with the bar lowered that much, Bank of America still manages to disappoint. [More]
