Banks Improve Disclosures, Falling Behind On Overdraft Fees, Binding Arbitration Clauses

Banks Improve Disclosures, Falling Behind On Overdraft Fees, Binding Arbitration Clauses

Checking accounts come in all shapes and sizes to fit every consumer’s needs – fine, not every consumer. While options can be good when you’re shopping around for a new bank, they also lead to a plethora of fees and risks for consumers. While some practices have improved, a new Pew Charitable Trusts report shows banks have a long way to go and it’s time the Consumer Financial Protection Bureau took action. [More]

BofA: Let Us Email You Disclosures Or Get The Hell Out

BofA: Let Us Email You Disclosures Or Get The Hell Out

In a shift that can be rationalized as environmentally friendly, Bank of America is telling customers that they must agree to receive disclosures, notifications, statements and bills via e-mail if they want to continue using online banking. [More]

Yankees And Mets Among Baseball's Biggest Online Ticket Fee Gougers

Yankees And Mets Among Baseball's Biggest Online Ticket Fee Gougers

A new study released by Rep. Weiner shows that Yankees and Mets fans are bleeding more than just their team colors, they’re also getting gouged with some of the highest online ticketing fees in baseball. [More]

Groupon Shows How To Properly Explain TOS Changes

Groupon Shows How To Properly Explain TOS Changes

Groupon is a daily deal sort of website, but the reason it’s on Consumerist today is because of how well it communicated some recent changes to its Terms of Service agreement. Consumerist reader Pureboy sent in a copy of the email he recently received where the website explained the changes in plain English, with examples. [More]

Why Aren't Cellphones Under Warranty For The Duration Of Your Contract?

Why Aren't Cellphones Under Warranty For The Duration Of Your Contract?

Adam got a bad iPhone that stopped providing some key functions–he can’t make calls on it, for example–18 months into ownership. He didn’t buy Applecare when he purchased it, which would have covered him during the second year of his contract. But that shouldn’t matter, he argues: “[Why isn't it] incumbent upon a device maker to guarantee a product’s proper function for–at the very least–the length of the contract required at purchase?” [More]

AT&T Mobility And RadioShack Hit With Class Action Lawsuit Over $5,000 Overage Bill

AT&T Mobility And RadioShack Hit With Class Action Lawsuit Over $5,000 Overage Bill

A woman in Oklahoma bought a 3G netbook from RadioShack for $100, subsidized by a two-year data plan from AT&T Mobility. That plan comes with a 5GB monthly data cap, which she exceeded, and as a result her first monthly bill was over $5,000. Now the two companies are facing a class action lawsuit that alleges they are not clearly disclosing to purchasers that overage fees could be “astronomical.”