DirecTV, Executive Customer Service

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Get DirecTV Executive Customer Service

If you're having DirecTV issues, here's two more top-level contacts for you to try: More »

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Reach DirecTV On Twitter

DirecTV is on Twitter. Tell them your problems, or how awesome they are. Whichever comes to mind first.

8:16 PM on Fri Jun 5 2009
By Ben Popken
1,697 views, 17 comments

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Executive Email Carpet Bomb Pounds DirecTV Into Submission

Reader Jesse was having an awful time explaining a simple problem to DirecTV. Thankfully, the EECB (Executive Email Carpet Bomb) was just the thing. More »

11:19 AM on Wed Dec 17 2008
By Meg Marco
17,550 views, 55 comments

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DirecTV Secretly Extends Your Contract And Won't Refund Your Money

Here is a story that first came to our attention a few months ago, but that we haven't posted because it just keeps getting worse. Reader Chuck emailed us in January to let us know that his Executive Email Carpet Bomb failed to penetrate the mustachioed walls of DirecTV's headquarters. Which is surprising, considering DirecTV let Chuck's dog escape, signed him up for a service agreement without telling him, refused to provide proof of the agreement to Chuck or his credit card company, and billed Chuck for the amount he recovered after a chargeback. Full story, and an opportunity to leave mustache jokes in the comments, inside. More »

3:12 PM on Thu Mar 20 2008
By Alex Chasick
15,108 views, 82 comments

Latest by LilybellPhilemon: I have just experienced the SAME dispute. After multilple letters and phone calls pleading my case, Directv sent me to more »

executive customer service

Calling DirecTV President Results In New, Non-Broken, HD DVR For Nearly Free

I've been a Consumerist reader going on a year now. I haven't missed an article. Reading my Consumerist RSS feed is a standard part of my daily routine. Come to think of it, maybe I have a problem. Ha ha ha

More »

7:03 PM on Mon Jun 18 2007
By Ben Popken
18,843 views, 21 comments

Latest by VidarNatta: After having my house damaged two seperat times by Direct Stat here in Pittsburgh, PA which is the installers for more »

executive customer service

DirectTV CEO's Contact Info

To send a valentine to DirecTV's CEO, Chase Carey, email chase.carey@directv.com. More »