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DirecTV: You Can't Cancel $198 NFL Package Until Next Month
By Laura Northrup on May 23, 2012 9:02 AM
30 Comments
It was pretty thoughtful of DirecTV to automatically renew Pete's $198 NFL Sunday Ticket subscription. You know, in case he forgot. He didn't forget, actually, and he was planning to discontinue his subscription to the package. He can't. The auto-renew stands, and he won't be allowed to cancel the package until a month after the auto-renewal notice. You know, just in case he forgets. More »
(ZatzNotFunny)
DirecTV Customers With Older HDTVs May Have Trouble Watching HBO
By Chris Morran on April 20, 2012 7:30 AM
59 Comments
Even if your older HDTV has an HDMI port, you may not be able to connect your DirecTV receiver to your TV — at least not if you want to watch HBO. More »
This Time Warner Cable Letter Epitomizes What's Wrong With Cable Industry
By Chris Morran on April 10, 2012 11:30 AM
86 Comments
Do you think Ford would ever send you a letter suggesting you give Toyota a try? Or would McDonald's ever shoot you an e-mail telling you to check out the lovely Burger Kings in your new neighborhood? Of course not. So why would the cable industry not care which company you choose? More »
(The greatest place on Earth)
DirecTV & Tribune Company Make Nice In Time For Opening Day
By Chris Morran on April 5, 2012 7:45 AM
6 Comments
Today is the day that most Major League Baseball teams begin the 2012 season. And up until Wednesday afternoon, it looked like DirecTV customers in Philadelphia and Chicago wouldn't be able to watch their hometown teams because of a protracted contract dispute between the satellite provider and the Tribune Company. More »
Philadelphians With DirecTV Now Have No Way Of Watching Phillies Baseball On TV
By Chris Morran on April 2, 2012 9:15 AM
52 Comments
For years, Philadelphia Phillies fans with DirecTV have found themselves unable to watch most of the team's games because the satellite provider and Comcast refuse to come to a resolution over the channel that carries those contests. Now another annoying slap-fight between DirecTV and a broadcaster has left its Philadelphia-area subscribers completely in the dark for this upcoming baseball season. More »
Worst Company In America Sweet 16: Comcast Vs. DirecTV
March 22, 2012 9:30 AM
35 Comments
Welcome to Day 2 of Sweet 16 bloodshed! Unfortunately, because of exclusivity deals, those of you who haven't paid $350 for the deluxe, HD/3D/Smell-o-Vision package will be blacked out from seeing the televised broadcast of these TV titans. More »
Which Worst Company Contenders Force Customers Into Mandatory Arbitration?
By Chris Morran on March 21, 2012 3:30 PM
37 Comments
As we sifted through the mountain of nominations for this year's Worst Company In America tournament, we noticed a trend of readers who cited companies' mandatory binding arbitration clauses as a reason for nominating. And while it's businesses like AT&T and Sony that have made all the headlines for effectively banning class action lawsuits, there are a lot of other WCIA contenders who are forcing customers into signing away their rights. More »
Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!
March 21, 2012 9:30 AM
61 Comments
The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. More »
Worst Company In America Round One: DirecTV Vs. Dish Network
March 15, 2012 9:30 AM
50 Comments
Day 3 of competition in the arena suspended high above above the Worst Company In America Sarlacc Pit brings us a pair of pugilists that already spend most of the year trying to dish out some hurt on each other. More »
Here It Is, Your Lineup For Worst Company In America 2012!
March 12, 2012 12:00 PM
120 Comments
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. More »
(redteam)
Philadelphia Fighting Satellite Providers Over Ugly Dishes
By Chris Morran on February 2, 2012 1:16 PM
47 Comments
Last fall, the Philadelphia City Council passed a bill that would remove unused satellite dishes and pretty up any new ones that were bolted to the sides and roofs of city buildings. But that law is having some trouble becoming a reality after a group representing satellite TV providers filed a petition with the FCC. More »
(jimheid)
DirecTV Says My Being Out Of Town Is An Explanation For Mystery Porn Charges
By Chris Morran on January 5, 2012 3:15 PM
80 Comments
We're sure cable companies constantly get calls from parents complaining about pay-per-view porn charges that no one in their house will own up to. But apparently folks at the satellite provider also thinks people are breaking into empty houses just to watch overpriced T&A. More »
DirecTV Tells ID Theft Victim To Take Her Complaint Elsewhere
By Chris Morran on December 13, 2011 2:30 PM
32 Comments
Imagine opening the mail to find a notice from a collections agency that says you owe nearly $700 for a DirecTV account that you never opened at an address you've never even been to. Chances are, the first call you'd make would be to DirecTV. But for one person this actually happened to, that was a dead end. More »
Fox And DirecTV Kiss & Make-Up Hours Before Blackout Deadline
By Chris Morran on October 31, 2011 6:41 PM
37 Comments
With only a few hours to go until a retransmission fee dispute would have left DirecTV subscribers unable to watch a number of Fox cable channels, the two sides have put away their swords and decided to work out a deal. More »
DirecTV Accuses Fox Of Misleading TV Viewers
By Chris Morran on October 27, 2011 6:53 PM
81 Comments
If you've watched sporting events on Fox in the last week, you've likely spotted an ad from News Corp. alerting DirecTV customers that "soon, in some markets, you may lose your local Fox station" as a result of the ongoing contract dispute between the broadcaster and the satellite company. But these TV spots aren't going over well with the folks at DirecTV who have complained to the FCC that Fox is misleading customers. More »
Refer A Friend To DirecTV? Make Sure You Got Your Referral Bonus
By Laura Northrup on October 14, 2011 10:34 AM
22 Comments
Have you referred your friends, family, or neighbors to DirecTV recently, unable to resist the lure of the $100 referral bonus for both you and the new customer? It's a great deal: when the referral fee actually shows up on your account. Robin warns that he still hasn't received his fee from referring a neighbor, and he's not alone. More »
How Your Stupid Former Roommates Can Get Your Parents Blacklisted By DirecTV
By Chris Morran on October 12, 2011 12:45 PM
42 Comments
It's a common story: Young person leaves their apartment but the cable bill in her name somehow doesn't get changed over to the roommates that remain. You won't have much luck convincing the cable company of the error, but should your youthful screw-up impact your parents' TV-viewing options? More »
A Workaround For DirecTV's 50 Show DVR Limit
By Ben Popken on October 3, 2011 5:00 PM
45 Comments
Reader Paul is pissed because he found out that DirecTV's DVR will only let you schedule 50 shows to record and watched. Having more than one person in his house, he hit this limit pretty fast. So how can you record more than 50 shows on the DirecTV in-house brand DVR? One thing you can do is use the enhanced search function with "boolean operations." More »
DirecTV DVR Makes Me Watch Ads... But Only For DirecTV
By Laura Northrup on September 29, 2011 9:30 AM
42 Comments
We always knew that the cable companies that rent us our DVRs would eventually find a way to let customers time-shift, but still us all to watch commercials. DirecTV subscriber Dan wonders whether he's alone in being unable to use his 30-second skip button only on his satellite provider's in-house ads. More »
How I Cut $120 From My Annual DirecTV Bill
By Paul Eng on September 27, 2011 11:15 AM
44 Comments
Digital entertainment costs, like most other things, are steadily rising. So how did I cut back on expenses without scrimping on service? All I had to do was ask. More »
