Time Warner Cable, DirecTV, Dish, and Verizon all want the FCC to force the media companies to stop pulling their channels during negotiations or disputes, removing their main bargaining chip from the table. [More]
Reader Lane wants to know if other readers out there have experienced the following scenario from DirecTV. You think you are paying too much so you call to negotiate. They offer you a discount, then raise your rates. When you call to cancel, they threaten to bill you for the “discounts” you were getting. [More]
David referred a friend to DirecTV. The satellite provider has a pretty neat referral program, promising a discount to both the new customer and the person who referred them to DirecTV. Well, theoretically. David writes that he and his friend learned that in order to get their referral discounts, the new customer has to either sign up on the Web or call a special number. He didn’t know this, and now neither he nor his friend will get their discounts. [More]
A sneaky DirecTV marketer has bought up toll-free numbers that end in “DISH.” When DISH Network customers call up, the operators make it sound like they’re from Dish and offering them a free service upgrade, but in reality, they’re switching the service and slamming the Dish Network customer into a DirecTV service contract.
If you’re having DirecTV issues, here’s two more top-level contacts for you to try:
Is anyone else skeeved out over the DirecTV ad? Based on the movie Tommy Boy, in which Chris Farley — who died in 1997 due to a drug overdose and heart complications — the spot shows Farley doing his famed Fat Guy in a Little Coat Dance as co-star David Spade re-dubs his character’s dialogue.
DirecTV was planning on charging several victims in the largest fire in recorded Los Angeles County history for the satellite TV receivers that burnt to cinders in their homes. “What I’d like to do is take a shovel full of ashes from my cabin and dump it on their desk. They can have their receivers back,” Ken Gray told LAT.
Here’s a lovely story from the St. Louis Post-Dispatch. A unnamed 75-year-old widow says AT&T called her to offer their new U-Verse service with bundled TV, Internet and phone. She signed up, only to receive a phone call letting her know that the TV service wasn’t available in her area yet, but would she like to sign up with DirecTV instead? She agreed, but DirecTV started doublebilling her as soon as her service started. After a few months of the runaround from DirecTV she called to cancel.
DirecTV and Versus Network — which shows NHL games — can’t agree on terms, meaning hockey fans may be in danger of having their TV-unfriendly sport not showing up much on TV this season.
DirecTV is on Twitter. Tell them your problems, or how awesome they are. Whichever comes to mind first.
The FTC has announced that Comcast and DIRECTV, will be paying some fines for ignoring Do Not Call regulations. Ouch.
Did the Pornbowl ruin your evening? Or does the NFL Sunday Ticket monopoly fill you with rage?
Sorry, cable and FiOS subscribers — the NFL and DirecTV have extended their Sunday Ticket exclusivity agreement until 2014 — with DirecTV paying a whopping $4 billion for the rights.