Consumerist

Posts Tagged “

Dimmers

”
above and beyond

Lutron Brightens Up Your Day With Good Customer Service

Peter noticed that several of the 25 Lutron Maestro dimmers he installed three years ago while renovating his 120 year-old home had started to fail. The dimmers were expensive, $30 a pop, so Peter sent them back to Lutron expecting some sort of response. Soon after, one of Lutron's product managers called with a seemingly innocuous question... More »

4:50 PM on Sun Mar 2 2008
By Carey
15,327 views, 67 comments

Latest by fingchillin: While Lutron does have good customer service. They are an awful company to work for. I was a member of more »