Walmart may be the nation’s largest retailer and its biggest supermarket chain, but the latest results from the American Customer Satisfaction Index once again show that Big W continues to lag far behind all of its competition. [More]
When a dead newborn turned up in the rest room of a Kohl’s department store in Kentucky last week, some shoppers were horrified to learn that they were browsing sales right near a possible homicide investigation. Maybe the management of other chains paid attention: a 57-year-old died in the dressing room of a North Carolina Dillard’s store, and management shut the whole store down. [More]
If we’d told you 10 years ago that Borders and Circuit City would vanish off the face of the planet and Blockbuster Video would be auctioned off to a satellite TV provider for pocket change, many people would have expressed disbelief. But those once-great stores have had their heyday in history, so now it’s time to look into the magic 8 ball to see if doom lies ahead for other major retailers. [More]
Everyone wants a bargain, which is why more Americans shop at discount chains like Target and Walmart than at any other type of big store. But a new survey of more than 30,000 subscribers by the Consumer Reports National Research Center reveals that folks are also finding low prices at department stores, warehouse clubs, and general-merchandise retailers. We recently reported on why consumers shop where they do. [More]
Americans face a tough choice Tuesday morning: watch Barack Obama’s historic inauguration, or storm department stores to take advantage of a first-come, first-serve cosmetics giveaway worth $175 million.
Six big retailers are selling jackets advertised as having “faux” fur, but the fur is actually from real animals. It’s not only mean, it’s a violation of the federal Fur Products Labeling Act. An investigation by the Humane Society of The United States * found jackets sold at Saks, Neiman Marcus, Lord & Taylor, Dillards, Yoox and Bloomingdales containing the faux “faux” fur. Much of the world’s fur is processed in China, a place where they skin animals alive for their fur.
Dillard’s ejected disabled Army Staff Sergeant J. Alex Gozalez and his service dog Mason for violating the store’s no animals policy. The store manager did not believe that Gonzalez is disabled because he is neither blind nor deaf. Gonzalez uses Mason—who wore a vest reading: “SERVICE DOG – DO NOT PET”—to help keep his balance.
No one needs to die for designer discounts.