Consumerist
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stupid shipping gang
This Think Geek Sticker Clearly Wouldn't Fit In The Other Box
We may have to invent a new tag just to accurately describe how absurd Think Geek's shipment to Micah in Ontario was. It was bad enough that the shipping was over $30, but that's a consequence of stupid shipping options from the US to Canada. What really elevates this story to the top of the stupid shipping mountain is how they packed a sticker. But hey, at least the sticker didn't get broken in transit. Update: Think Geek responds in the comments below (which is awesome because we felt kind of bad talking about a site we like so much).
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economy
The Mess DHL Left Behind When It Pulled Out Of The US
When DHL ended domestic shipping and laid off 9,500 people back in November, 60 Minutes says it was losing $6 million a day. Now the people of Wilmington, Ohio are cleaning up the mess that DHL left and are wondering what's next. More » -
dhl
DHL Cuts 9,500 Jobs, No More Shipping Inside US
No more DHL for you, America. They're cutting 9,500 jobs and suspending domestic mailing operations. This leaves the shipping field back to UPS, FedEX and the USPS. However, you can still ship with DHL internationally from the US, so no need to fret that you can't keep sending those care packages to Cuba and North Korea.
DHL cuts 9,500 U.S. jobs [CNNMoney]
(Thanks to Graig!) (Photo: Maulleigh) -
dell
Dell Doesn't Care Where You Live, Keeps Delivering Packages To The Wrong Address
Elizabeth went out and bought a Mac after Dell twice sent Windows XP replacement CDs to her old address. After each failed delivery attempt, Elizabeth called Dell, which repeatedly promised that they'd get it right next time. One CSR even claimed that he personally called DHL to change the shipping address. (He didn't.) More » -
aggravation
Try To Exchange Your iPod Due To A Scratch, Apple Scratches It More And Sends It Back
Reader Matthew bought a new MacBookPro and an iPod from Apple. The MacBook was ok but the iPod came with a scratch on the screen. He decided to try to exchange it for an undamaged iPod. He sent it back to Apple and instead of a new iPod he got his old one back with an additional scratch on it. More » -
complaints
DHL Overcharges You $750, Doesn't Refund It Because They "Forgot About It"
When Sue wrote in about DHL and said that she "wouldn't use their company again on a dare," she was dead on. If you think receiving packages with DHL is bad, just wait until you try shipping.
More »I needed to send a package to Zagreb, Croatia last month and the only accepted shipping method was DHL. I knew that my package would only be 1lb, but I didn't know what the box size would be. Luckily, DHL USA's site doesn't require dimensions for a rate quote. I was quoted $120.77 for International 2Day on the rate quote estimator and again when I created the shipment online. I shipped my package and went on my way.
However, next week I checked my Chase credit card balance (on 10/18) and saw that they had charged me $873.68!
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mysterious disappearing laptops
DHL "Loses" Two Brand New Dell Laptops In A Row
Here's a lovely coincidence: DHL keeps "losing" brand new shiny laptops from Dell. How mysterious! More » -
whoops
Dell Sends You Halo 3 Slightly Early
Reader pr0zac would like the world to know that Dell sent him Halo 3 slightly early. He'd like to thank Dell (and DHL) and apologize to everyone who has to wait, um, a couple hours. More » -
above and beyond
DHL: Our Drivers Went Home For The Night, But We'll Deliver Your Package Anyway
Kyle expected DHL to deliver his package by 3pm. When DHL failed to show, Kyle called to ask for an explanation. Without any argument, DHL refunded Kyle's full shipping costs and promised to track down his package.Well on rolls 4:30 and I don't have a call yet, at this point I am a tad frustrated. I call them back and tell them what is going on. The customer service representative is very understanding and calls the local office. Normally a company would put you on hold and get back to you with an answer. I was very surprised when he 3-way called the local office and told them what was going on. I was told that the truck had broken down. They said they were trying to get the packages loaded on another truck to continue delivery. Well it was getting late in the day so I prepared to have to wait until monday for my package.
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shipping
DHL Wins Package Race, UPS Still In Transit
Every year Georgia Tech's Supply Chain and Logistics Institute holds a shipping race to see who can deliver packages to remote locations the quickest. Unbeknownst to the companies, they're competing in the Olympics of shipping. More » -
readers
Shouldn't DHL Refund My Money?
jory: I ordered a piece of software through Amazon.com (one of the third-party affiliates) More » -
google maps
Track Nearly Any Package on Google Maps
Track your packages on Google Maps using this phat, free tracking tool, which handles UPS, FedEx, USPS, and Airborne/DHL. More »
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