The United States Department of Transportation has finally warned airlines: Most people don't like to go for more than 24 hours without brushing their teeth and changing their underwear.
More »
If you're still thinking about trading in an older, fuel-inefficient car, get moving. Due to its overwhelming, car-crushing success, the Cash For Clunkers (CARS) program will end at 8 p.m. on Monday.
More »
The Department of Transportation smacked Delta with a $375,000 fine for ignoring federal laws that require airlines to offer bumped passengers adequate compensation and an explanation of their rights. Inside, a listing of your options if an airline tries to bump you off their flight...
More »
Most discussed H3ion: Delta already has its hands full with flight attendants that can't fit into the new uniforms.
[www.msnbc.msn.com]
Apparently, the garments are only more »
Claiming it had better things to do, the Department of Transportation issued only $1.2 million in airline fines last year, even as consumer complaints over fees and delays continued to rise. Five years ago, the agency issued over $8 million in fines, but now, they say they're too busy working on "consumer rulemaking" and "consumer forums" to ensure that airlines honor consumer protection laws.
More »
For the third month in a row American Airlines is the worst airline when it comes to arriving on-time, says the Department of Transportation. Only 67.3% of American's flights arrived within 14 minutes of scheduled arrival. Also remarkably tardy were United Airlines and Continental.
More »
American refunded Josh's airfare after canceling his flight to New York, but not his $15 checked baggage fee. Though the fee is listed in their system, American won't issue a refund unless Josh sends a formal request letter along with his baggage claim receipt to Tulsa, Oklahoma.
More »
Threatening to complain to the media or the Department of Transportations is the single best way to reach an airline's executive customer service team, according to an anonymous airline executive. The jaded executive also shared his dour insights on the availability and effectiveness of short-term sales.
More »
Latest by econobiker: @youbastid:
Yes, a flight will get cancelled no matter what the number of people on it, if it is not completely more »
US Airways had the most consumer complaints of any airline for the month of September, with 2.13 complaints for every 100,000 passengers. [Phoenix Business Journal via Consumerama]
The Department of Transportations Air Travel Consumer Report was released Monday and it confirms what we've all been thinking: Delta's Atlantic Southeast Airlines is just stunningly terrible.More »
The Department of Transportation is accusing eight airlines of publishing unrealistic schedules. At issue is whether airlines are properly disclosing on-time performance statistics as required.
"We want to understand ... how it is possible that a flight could be late 70 or 80 percent of the time and actually not disclose that inadequate rate to the customer," said Andrew Steinberg, assistant secretary of transportation for aviation and international affairs.
If airlines do not demonstrate improvements within the year, Congress has threatened to unleash a barrel of monkeys new rules. The Department can start by having a friendly chat with U.S. Airways, operator of Flight 154 from Philadelphia to San Francisco, which arrived late 100% of the time in February. — CAREY GREENBERG-BERGER
More »
Look at this sweet ride. Leather seats for first class and coach. Roomy seating. Electrical outlets. USB ports. Standard-size headphone jacks. In-flight entertainment system that lets you watch movies, listen to music, order food, and engage in chatroom cybersex with other passengers.
More »
The Department of Transportation
s (DOT) released its scintillating
Air Travel Consumer Report,
revealing intriguing trends in the various ways airlines screwed up last year.
More »
Consumerist
lost luggage
LOL F*CK
fines
airlines
american airlines
american airlines
travel
US Airways had the most consumer complaints of any airline for the month of September, with 2.13 complaints for every 100,000 passengers. [Phoenix Business Journal via Consumerama]
travel
lost and not found
delays
airlines
questions
airports
airlines
airline
