Way back in 2011, we told you about a dental patient who said his dentist had gone too far with a “privacy agreement” that preempted patients from publicly complaining about the doctor and claimed copyright on patients’ reviews. After nearly four years of legal wrangling, the dentist has finally been ordered to pay the patient nearly $5,000 in damages, though he may never get it. [More]
When you want to get your pearly whites professionally polished to their pearliest and whitest, going to the dentist doesn’t have to be the only option, the Supreme Court of the United States ruled today. The justices had looked at a case brought by the Federal Trade Commission against a North Carolina state board dominated by dentists that the agency said had unlawfully excluded non-dentists from teeth-whitening services. [More]
Scammy robocalls and scammy telemarketers hurt more than just innocent people who answer their phones at home. They also hurt the innocent people whose phone numbers they use to display on caller ID. Like the staff of a Florida dentist’s office who can barely have a conversation with their patients before another scam call target is on the line, ready to unleash a torrent of profanities. [More]
A Texas mother took her child to a dentist who only works on children based on the referral of the family’s regular dentist. She didn’t really like the specialist, and wrote a relatively short, clear Yelp review explaining why. That got her a letter from the dentist’s attorney ordering her to take down her review, OR ELSE. [More]
If you’ve ever been lying in the dentist’s chair facing the prospect of painful drilling and sticking needles in gums and oh god why, you might be familiar with the welcome relief nitrous oxide, aka “laughing gas” can bring. For the patient, of course. One dentist has had her license suspended for allegedly partaking in the silly gas in front of patients. [More]
Authorities in California say that a Sacramento dentist not only performed unnecessary procedures on patients in order to rack up huge payments from insurance companies, but that he also enticed UPS employees into undergoing unneeded work because the company’s dental plan had no co-pay and no maximum dollar limit. [More]
A number of dentists who fear what effect a negative review on a site like Yelp can have on their business have been compelling patients to sign “privacy agreements” that aim to stop annoyed customers from going public with their complaints. But one patient has decided that these agreements go too far, especially after his comments on Yelp resulted in his dentist coming after him for money. [More]
Dentists in Cook County, IL, were more likely to provide emergency treatment to children who had private insurance than to those on Medicaid, even if the dentists were enrolled in the state’s Medicaid program, according to a new study. Medicaid typically pays less than private insurance plans, and experts say there’s “little market motivation” for practitioners to take on those patients, rather than just going with those who have private insurance. [More]
A New York dentist has been ordered back to school after being accused of leaving instruments behind in patients’ mouths during root canals. [More]
A woman in Chicago has spent the last 9 months attempting to have someone — anyone — remove the braces from her son’s teeth. See, the dentist that put them on refused to take them off because the dentist was convinced she hadn’t paid her bill in full. The dentist also called the police on her when she tried to dispute the issue in person. [More]
One of our readers just tried to take advantage of a $50 teeth cleaning offer from a local dentist, but once he got there he was quoted a new price of $1,136 for what they described as a “deep cleaning.” Was their revised offer legit? [More]
Ryan recently went to a clinic operated by Western Dental Centers, a franchise that operates in California, Arizona and Nevada, and now he regrets that decision. He writes that first he was forced to endure $800 worth of upsells while he was stuck in the chair, even though he was just going in for a cleaning. What happened with billing, though, was worse and may lead to lasting credit issues. [More]
It costs a lot of money to go to the dentist. And with many Americans lacking dental coverage, getting your teeth taken care of is often cost-prohibitive. But a handful of entrepreneurial dentists in Mexico have stepped up to the plate, offering discount dentistry to a growing U.S. customer base. [More]
S. writes that in 2008, she owed a lot of money–about $8,000–to her dentist. She worked out a payment plan with the office, and asked them to auto-bill her credit card every month. They frequently forgot to bill her, but she wasn’t too concerned about the situation. At least, until a debt collector called her, saying that the dentist had sold her balance to them. The dentist’s office claims that this is a mistake. Now both entities want S.’s money, and she’s not sure who she should pay. [More]
Carla is pretty angry at Godiva because the chocolatier won’t take her complaint seriously. She says she cracked both a porcelain veneer and the tooth underneath on a chocolate covered pretzel last October, and Godiva has told her, “We sent you an apology gift, what more do you want?” [More]
Here’s relief for users of Crest Pro-Health Mouthwash finding that the product stains their teeth brown and destroys their sense of taste. Jeremy writes:
I had that happen to me and I went to my dentist to have them cleaned. Since I had gone only a month after my last cleaning (1 free per 6 months) I had to pay. I emailed Crest about it and they said they would pay for it.
So if Crest makes your mouth look like you’ve been chewing tobacco sine you were 13, and your insurance won’t cover the cleaning, email them via this webform or call 1-800-285-9139 and see if Crest will pay for your teeth cleaning. No word on whether they’ll be helping customers recover their ability to taste anything.
Finally! It’s been so long since we’ve posted about anything tainted with lead that we were starting to wonder if all the world’s trade problems had been resolved—but now comes a new study that found 210 parts per million (ppm) of lead in the porcelain veneer of a dental crown ordered from China. That’s a lot less than the CPSC’s current 600 ppm threshold, but a lot more than the international standard of only 90 ppm. The good news is it’s highly unlikely developing children will need a mouth full of crowns and bridges. The bad news is it’s yet another example of how hazardous material can slip undiscovered into the marketplace—and your mouth.