Royal Caribbean told Mary Hoefs at check-in that her family wouldn’t be allowed to board unless they paid $800 on the spot, even though Mary had paid for the cruise in full four months earlier. Royal Caribbean later refunded $400, but why did they choose to kick off Mary’s cruise with extortion? The answer, inside…
Capital One Changes Everything But The Design On Customer's Card
By May 21, 2009
We’re starting to think Capital One isn’t just hurting financially, but also throwing a temper tantrum about the new credit card legislation. Eric received notice that they’re converting his current fixed rate to a “promotional rate.” In January 2011 they’ll switch it over to an adjustable rate and hike it to 17.9% (it’s currently 9.9%). Erik has until July 28th to agree to the new terms or they’ll close the account on August 2nd, 2009.
