There’s a nasty winter storm coming to Chicagoland — a mix of rain, sleet and snow that might result in 12″ of accumulation. Jennifer was scheduled to fly right in the middle of it.
Delta To Add $15 First Checked Bag Fee
By November 5, 2008
The AP says that the new mergeriffic Delta will be adding a $15 fee for the first checked bag and $25 for the second checked bag when traveling domestically, which is consistent with Northwest’s existing policies.
Northwest Airlines And Delta Merge, Finally
By October 30, 2008
The Northwest Airlines/Delta merger is finally done, says the Chicago Tribune. The new airline will be called Delta and will be run by Delta CEO Richard Anderson. With 75,000 employees and $34 billion in revenue, it will be the US’s largest carrier.
Does Delta Pipe-In Rainsounds Midflight?
By October 28, 2008
During the Delta airline flight I rode yesterday, I could swear that in the middle of it they started piping in the sound of a rainstorm. It sounded like one of those Amazon rain forest soundmakers, you know, the ones where it’s a piece of tree limb and you turn it upside down and the beads inside make a pleasant rain sound. Then again, I was sitting pretty far in the back, so maybe it was just the sound of the head emptying. Unfortunately I don’t suffer from synaesthesia and my auditory faculties don’t interfere with my olfactory ones.
1,585,000 Cribs Recalled Due To Entrapment And Suffocation Hazards
By October 21, 2008
If you own a crib made by Delta, you’ll want to check the model number to see if it is included in two massive recalls announced by the CPSC today. None of the cribs are currently being sold in stores, but were available from major retailers including Walmart, Kmart and Target.com from January 1995 through September 2007 for about $100.
By October 9, 2008
Delta is selling airline tickets from New York City to Chicago for $79 each way. You must depart October 11th and return between October 13-14th. [TravelZoo via their Twitter feed]
Customer Sues Delta For Bogus Weather Cancellation, Wins
By September 5, 2008
Meet Mitchell Berns. Delta slapped him with a bogus weather cancellation and, rather than sit down and take it, he booked himself and his family on another flight — then sued Delta in small claims court and won a default judgment. Berns is a lawyer, but he didn’t do anything that you couldn’t do.
Top 3 Most and Least "Fee Crazy" Airlines
By August 27, 2008
Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least “fee crazy” airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
Delta Wants $300 In Fees On A $306 Ticket
By July 31, 2008
When reader Anayah booked a ticket for her little sister to come visit her in New York, she specifically asked Delta if there would be a fee for an unaccompanied minor. They told her (twice) that since her sister was 14, there would be no fee. When Anayah’s family got to the gate Delta informed them that there would be a charge of $100 each way. Anayah’s mother could not afford to pay this fee and, since Delta would not allow Anayah to pay the fee in person at the ticket counter in New York, there would be an additional charge of $100 to pay by phone. The confusion caused her sister to miss her flight, and now Delta wants another fee to rebook her.
By July 30, 2008
It’s really not a good week for Delta: when a flight from Los Angeles to Atlanta prepared for landing early this morning, the crew discovered the body of a 61-year-old woman locked in a bathroom. Cause of death is still being determined. [SFGate] (Thanks to Gino and Lee!)
Delta To Charge $50 For The Second Checked Bag, $125 For A Third
By July 30, 2008
Delta Airlines announced yesterday that they will be doubling the fee for a second checked bag, blaming high fuel costs and asserting that it’s “still a good value when compared with shipping or luggage services.”
Delta Increases 2nd Checked Bag Fee To $50
By July 29, 2008
Delta announced today that it’s doubling the fee for a second checked bag from $25 to $50, effective on new bookings starting July 31st for all travel after August 5th. Got a third, fourth, or fifth bag and a lot of money to burn? Fees for those will rise from $80 per bag to $125 each.
Delta Makes Woman With Muscular Dystrophy Crawl Off Plane
By July 29, 2008
On July 20th, Julianna’s (delayed) Delta flight landed in Atlanta at 7:30pm, with a connecting flight scheduled for 8:05pm. Julianna, who has muscular dystrophy, missed the connecting flight because nobody came with a wheelchair until 8:05—the same time the connecting flight took off. To make matters worse, the plane crew told Julianna she might make the flight anyway if she stopped waiting for help and got off the plane right now, so she crawled down the stairs on her own. When the wheelchair came she was “wheeled into a back room and advised” that her plane had taken off. But that was just the first half of her ordeal, and the next eight hours only got worse.
The Ultimate "Rule 240" List
By July 28, 2008
Some airlines still call it “Rule 240″ and others a “contract of carriage” but no matter what the name, it still means the same thing: power to the traveler. But which airlines still use it and how much does it protect a traveler?
Delta: Sorry Your Lung Collapsed, But You Should Have Used Your Voucher Sooner
By July 13, 2008
Trevor’s lung collapsed last year, flummoxing his plans to travel with Delta from New York to Toronto. Delta issued a voucher and promised Trevor that it could be redeemed anytime within one year. What they didn’t tell him, at any point, was that they started counting not from the date of his planned travel, or from the date he requested the refund, but from the date they issued the original ticket.
Oil! Airlines Issue Open Letter Asking You To Help Them Lobby Congress
By July 10, 2008
In a letter signed by 12 CEOs, the US air travel industry has called upon you, their customers, to help them lobby congress. What’s the problem that they need help solving? Oil speculation. Read the letter inside.
Fuel Surcharges Hit Delta's Frequent Flier Program
By June 29, 2008
Delta informed their beloved frequent fliers yesterday that effective August 15, all flights booked with SkyMiles will carry up to a $50 fuel surcharge. The airline also announced the impending release of an exciting “new multi-tiered Award program.”
Delta Tries To Get On Board Train Craze By Hijacking Google
By June 10, 2008
With all the talk about trains in recent days, reader Zach decided to do some quick Googling to check out some train ticket prices. He typed in “cheap train tickets” and what do you know? Oh, hello Delta! We didn’t know you were in the train business now. Let’s click on your link on the small hope that maybe there’s a train ticket discount or some sort of…nope, same old Delta. Zach’s letter, inside…
