How Delta Made Enemies Of Standup Eugene Mirman

How Delta Made Enemies Of Standup Eugene Mirman

I stumbled across this clip of standup comedian Eugene Mirman describing how Delta Airlines became his enemy. It all started when they lost his bag and at the counter they looked at his ticket and asked him if his name was “Barbara Riddle.” He said no and then they proceeded to deliver Ms. Riddle’s bag to his house, twice, before finally giving up and telling him he’d have to file a claim for his luggage. Fast-forward to 5:57 to hear him tell the tale and read aloud the hate letter he wrote them as a result. [More]

Get Your Airline Ticket Changed For Free Because Of Massive Midwest Storm

Get Your Airline Ticket Changed For Free Because Of Massive Midwest Storm

The Superbowl of storms is headed for the Midwest with 20″ snow and 45 mph winds predicted for Chicago. Thankfully, a lot of airlines are waiving their usual ticket change fees for travelers who could be affected. 3,000 flights have already been canceled in advance of the potentially deadly weather. Don’t go to the airport to see if you can make your flight, don’t get stuck in an airport, stay home, stay over at your friend’s house an extra day or two, and take advantage of this leniency. Here are links to the various airlines and their waiver and winter update pages and policies: [More]

Hairless Kitten Freezes To Death After Trip In Delta Cargo Hold

Hairless Kitten Freezes To Death After Trip In Delta Cargo Hold

Snickers, an eleven-week-old hairless kitten, flew from from a breeder in Utah to her new home in Connecticut in the supposedly climate-controlled cargo hold of a Delta Airlines plane. Her new family paid the airline $70 extra so she would be removed immediately. Instead, she sat under the plane for about 50 minutes, on a 10 degree Fahrenheit evening. When she finally met her family, she showed symptoms of severe hypothermia. They tried to warm her up and rushed to a vet, but it was too late. [More]

Delta Auctions Off Flight Bumps To Lowest Bidders

Delta Auctions Off Flight Bumps To Lowest Bidders

A reader over at Marginal Revolution spotted Delta’s new system where when you check in at the kiosk it asks you to bid on what it would cost to get you to volunteer your seat. Below the entry box it says, “Delta accepts lower bids first.” Genius! [More]

American And Delta Too Busy To Tag Your Bags, Want You To Do It Yourself

American And Delta Too Busy To Tag Your Bags, Want You To Do It Yourself

Thought there wasn’t much more the airlines could fob off on the customer? You were wrong. Apparently, the employees at American and Delta are so slow at tagging your checked bags that the airlines think you’d do it better yourself. [More]

Expedia, Delta, And Bank Of America Team Up, Form Bad
Customer Service Voltron

Expedia, Delta, And Bank Of America Team Up, Form Bad Customer Service Voltron

Paul tells Consumerist that he has a few problems. First, Expedia and Delta Airlines failed to correctly undo and reschedule a flight that his family took from Michigan to Florida. Second, his wife and children have gained the ability to bilocate. Or teleport. At least according to Delta and Expedia. Neither company seems fazed that the family flew the same route twice in a row both times. Sure, this trip might be physically possible, but it’s also completely insane. [More]

Delta Passenger Kicked Off Flight For Asking If Pilot Had Been Drinking

Delta Passenger Kicked Off Flight For Asking If Pilot Had Been Drinking

Here’s a lesson from Delta Airlines: If you think you smell alcohol on a pilot’s breath, don’t dare ask the flight crew if he’d been drinking; you’ll just end up being kicked off the flight. That’s what happened to a woman from California, who recently found herself booted from a Delta flight. [More]

Being Stuck On Tarmac In Phoenix Without Water Makes For Sweatiest YouTube Video Ever

Being Stuck On Tarmac In Phoenix Without Water Makes For Sweatiest YouTube Video Ever

If you haven’t yet had the pleasure of being trapped — without water — on a delayed Delta flight that’s been waiting on the tarmac in 112-degree Arizona heat, one passenger has chronicled his ordeal in a series of quick videos from yesterday. The best — or perhaps worst — part comes at the end of the first clip when he squeegees about a gallon of sweat from his forehead. [More]

Delta Sends Boston-Bound Child to Cleveland And Vice-Versa

Delta Sends Boston-Bound Child to Cleveland And Vice-Versa

Not content to just lose business clothes and cute little dogs and smash bikes, Delta took two children flying as unaccompanied minors and put them on the wrong planes, according to Cleveland’s WOIO. [More]

Pilots Who Missed Minnesota Will Not Appeal License Revocation

Pilots Who Missed Minnesota Will Not Appeal License Revocation

Remember those Northwest Airlines pilots who were too busy looking at their laptops to bother landing in Minneapolis? They have made a deal with the FAA to drop their appeal to have their licenses reinstated. [More]

Why Is Delta's "Bereavement Fare" $290 More Than A Regular One?

Why Is Delta's "Bereavement Fare" $290 More Than A Regular One?

Consumerist reader Brian recently had a death in his family and needed to fly from Rochester, NY, to Boston.When he attempted to book a flight with a bereavement discount with Delta, he was told that there was a direct, non-bereavement fare available for almost half the cost. Brian’s complaint is a common one among air travelers, and it springs from a general misconception of exactly what the airlines mean by “bereavement fare.” [More]

Airlines Add $10 Surcharge On Busy Holidays

Airlines Add $10 Surcharge On Busy Holidays

If you’re planning any air travel on the busiest post-holiday travel days this year, prepare to pay $10 in an extra, uh, “fuel surcharge” on Delta, American, and United flights. Fuel is super extra expensive on November 29th, January 2rd, and January 3rd, you know.

Delta To Charge $50 For The Second Checked Bag, $125 For A Third

Delta To Charge $50 For The Second Checked Bag, $125 For A Third

Delta Airlines announced yesterday that they will be doubling the fee for a second checked bag, blaming high fuel costs and asserting that it’s “still a good value when compared with shipping or luggage services.”

Angry, Intoxicated 1st Class Passenger Uses Emergency Slide So He Doesn't Have To Wait For Coach

Angry, Intoxicated 1st Class Passenger Uses Emergency Slide So He Doesn't Have To Wait For Coach

An intoxicated first class passenger on a Delta Air Lines flight from New York to Guyana became so angry that coach passengers were allowed to exit before him that he “yanked open an emergency hatch and slid down the chute,” says the AP.

Delta Airlines Terminates Ticket Jackets

Delta Airlines Terminates Ticket Jackets

In an effort to save money and inconvenience customers, Delta has discontinued their ticket jackets, much to the dismay of seasoned air-traveler, Greg. For the uninitiated, ticket jackets are the handy-dandy miniature document organizers that allow you to neatly store tickets, boarding passes and itineraries. He was disappointed to learn that Delta had discontinued this mini-marvel of personal organizers which actually boasts a rich history in aviation. His letter, inside…

Bus Filled With Diverted Delta Passengers Crashes, Driver Killed, Dozens Injured

Bus Filled With Diverted Delta Passengers Crashes, Driver Killed, Dozens Injured

A bus filled with diverted Delta passengers has crashed in Pennsylvania, killing the driver and injuring dozens of passengers, according to the AP.
After being unable to find hotel rooms for the stranded passengers in Syracuse, NY, Delta airlines chartered 4 buses to shuttle the passengers to their destination of Newark International Airport. One of the buses crashed on I-81 in New Milford, PA. 12 passengers were taken to local hospitals. The cause of the crash in unknown. From the AP:

Delta Can't Land In Newark, Abandons Passengers

Delta Can't Land In Newark, Abandons Passengers

Reader Eric writes that his girlfriend got a call from his Aunt last night because her cousin was was stuck on the tarmac at Syracuse, NY. They found this odd because she was flying to Newark. Why would she be on the ground several hours away? Because that’s where Delta dropped her off. According to Eric, Delta abandoned a plane load of passengers in Syracuse after being unable to land in Newark due to high traffic and poor weather.

Delta Airlines Treats Dogs Better Than People And Other Valentine's Day Airplane Horror Stories

Delta Airlines Treats Dogs Better Than People And Other Valentine's Day Airplane Horror Stories

While it seems that no one had a very nice trip this Valentine’s Day, things were especially bad for Lesley. She spent her entire day trying to get on a flight to LA for a job interview, only to have the flight canceled. She was loaded on and off planes, there was a large dog roaming around, the jetway broke, the flight crew had to be changed, it goes on and on and on.