delta airlines
Delta Airlines announced yesterday that they will be doubling the fee for a second checked bag, blaming high fuel costs and asserting that it's "still a good value when compared with shipping or luggage services."
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drunks on a plane
An intoxicated first class passenger on a Delta Air Lines flight from New York to Guyana became so angry that coach passengers were allowed to exit before him that he "yanked open an emergency hatch and slid down the chute," says the AP.
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complaints
In an effort to save money and inconvenience customers, Delta has discontinued their ticket jackets, much to the dismay of seasoned air-traveler, Greg. For the uninitiated, ticket jackets are the handy-dandy miniature document organizers that allow you to neatly store tickets, boarding passes and itineraries. He was disappointed to learn that Delta had discontinued this mini-marvel of personal organizers which actually boasts a
rich history in aviation. His letter, inside...
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passengers bill of rights
A bus filled with diverted Delta passengers has crashed in Pennsylvania, killing the driver and injuring dozens of passengers, according to the AP.
After being unable to find hotel rooms for the stranded passengers in Syracuse, NY, Delta airlines chartered 4 buses to shuttle the passengers to their destination of Newark International Airport. One of the buses crashed on I-81 in New Milford, PA. 12 passengers were taken to local hospitals. The cause of the crash in unknown. From the AP:
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passengers bill of rights
Reader Eric writes that his girlfriend got a call from his Aunt last night because her cousin was was stuck on the tarmac at Syracuse, NY. They found this odd because she was flying to Newark. Why would she be on the ground several hours away? Because that's where Delta dropped her off. According to Eric, Delta abandoned a plane load of passengers in Syracuse after being unable to land in Newark due to high traffic and poor weather.
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delta airlines
While it seems that no one had a very nice trip this Valentine's Day, things were especially bad for Lesley. She spent her
entire day trying to get on a flight to LA for a job interview, only to have the flight canceled. She was loaded on and off planes, there was a large dog roaming around, the jetway broke, the flight crew had to be changed, it goes on and on and on.
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