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Posts Tagged “

Dell Hell

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dell hell

"Dell Is Chasing Me Into The Arms Of Steve Jobs"

Reader Julia writes in to say that Dell owes her a $70 gift card and when she didn't get it they simply told her "too bad." She's wondering if any other Dell customers were similarly "cheated." She sent an EECB to Dell and a quick summary of her problem to us: More »

10:19 AM on Fri May 9 2008
By Meg Marco
6,525 views, 66 comments

customer service

Man Sues Dell And Wins... By Serving Court Papers To The Mall Kiosk

A NJ man successfully sued DELL in small claims court using a unique approach. He had the court papers delivered to a DELL kiosk in the local mall. More »

7:39 PM on Tue Dec 12 2006
By Ben Popken
20,081 views, 14 comments

complaints

Dell Hard Sells Soft Product

At The Consumerist, we're always happy to bring a shaft of sunshine into our reader's lives. After reading about the Dell discount offers we posted about, WebKatz went ahead and got news PCs, including the fancy schmancy XPS desktop. More »

4:40 PM on Thu May 25 2006
By popkin
130 views, 11 comments

analysis

'Dell Hell' as Marketing Metric

We have avoided posting about the "Dell Hell" marketing analysis all day, for many reasons, only one of which involves alcohol. Another is that Jeff Jarvis mentions us in the same post, and we were afraid that our whirring circle jerk might send parts careening off the internet. But you know, we can only be sent a link so many times before we capitulate. (Keep that in mind when next you have a product to hawk via email). More »

2:03 PM on Thu Dec 8 2005
By consumerist.com
255 views, Comment