Dell Formats Your External Backup Drive, Erases 3 Years Worth Of Data

Dell Formats Your External Backup Drive, Erases 3 Years Worth Of Data

Reader Robert’s Dell XPS died. Under warranty, a Dell technician came to his house and in the process of “fixing” his computer decided to hook up and format his backup external hard drive, thus deleting 3 years worth of his work. Dell admits that they formatted his external drive but all they have to say to Robert is “Welcome to Dell.” Robert’s letter and timeline, inside…