4 Myths About Tipping From A Former Pizza Delivery Guy

4 Myths About Tipping From A Former Pizza Delivery Guy

When we posted a simple poll about tipping delivery drivers, we had no idea it would garner the kind of mammoth response it did, with folks on both sides of the tipping divide ardently defending their position. In an effort to clear up what he sees as common misconceptions about tipping, Consumerist reader and former delivery guy Justin wrote in to take a sledgehammer to a handful of “myths” about his past profession. [More]

Is It Ever Okay To Not Tip The Pizza Guy?

Is It Ever Okay To Not Tip The Pizza Guy?

Consumerist reader Chris (no, it wasn’t me) wrote to us hoping to get a resolution to a pizza delivery dilemma he recently faced. Because he’s outside their delivery area, he went to pick up his order from his favorite pizzeria. But when he got home, he found out they’d given him the wrong pizza. [More]

Burgled Domino's Delivery Guy Ordered To Pay Back Money
Stolen From Him

Burgled Domino's Delivery Guy Ordered To Pay Back Money Stolen From Him

UPDATE: The situation has been resolved for the better.
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No, this isn’t a follow-up to our story from earlier week about the Domino’s driver who was robbed of his chicken wings at gunpoint. This a completely new robbery involving an unfortunate Domino’s employee, made all the worse because he says his boss wants him to repay the purloined cash. [More]

If You Actually Want What You Ordered, Maybe Best Buy Isn't For You

If You Actually Want What You Ordered, Maybe Best Buy Isn't For You

Reader Ryan and his wife tried to order several expensive things from Best Buy. They were not able to actually get any of them. [More]

UPS Shipment Takes Gap Year, Hides In Indiana For 14 Months

UPS Shipment Takes Gap Year, Hides In Indiana For 14 Months

After yesterday’s article about a package’s 14-year UPS odyssey, Matt wrote in to share a misdelivery of his own. This package only spent 14 months astray—sort of a gap year. However, the item was shipped after the advent of online tracking, so he has a record of its travels. Or utter lack of travels.

Brooklyn Heights Postman Lifts With Neither Knees Nor Back

Brooklyn Heights Postman Lifts With Neither Knees Nor Back

Our country’s postal employees have a well-deserved day off today. However, let this New York mail carrier’s mistake serve as a lesson for the Internet age: don’t do anything stupid in public, ever, because someone will probably be surreptitiously filming you.

FTD Never Mentioned That They Failed To Deliver The Flowers You Ordered In December

FTD Never Mentioned That They Failed To Deliver The Flowers You Ordered In December

Ryan sent his father flowers last December through FTD.com but they never arrived. Ryan apparently forgot to give his father’s apartment number to FTD, and when UPS tried calling FTD for delivery instructions, rather than ask Ryan to clarify the address, FTD instead told UPS to chuck the flowers. None of this was apparently worth mentioning to Ryan, who just recently learned that his gift was never delivered.

Sleepy's Promises To Help Deliver Your Mattress As Long As You Do All The Work

Sleepy's Promises To Help Deliver Your Mattress As Long As You Do All The Work

Sleepy’s just won’t help Ashley pick up her new mattress. The store promised to have rope on hand to strap the mattress to her car, but when Ashley arrived she was told that Sleepy’s had “run out of rope.” To apologize, a sales rep instead promised her free delivery, but called later to explain that he wasn’t authorized to offer any freebies. He did, though, promise that Sleepy’s would have rope the next time Ashley came by. Of course, they didn’t have rope when she returned, and when she complained to a manager, the manager explained that Sleepy’s had no obligation to provide Ashley with rope or free delivery, and that she better find a way to take her mattress because they weren’t going to refund her money either.

Author Does Right Where Publisher Once Went Wrong

Author Does Right Where Publisher Once Went Wrong

Michel Cuhaci ordered a book from Amazon, only to discover it was an unreadable misprint copy. He made sure that the one-star review of the book made this known. Little did he know, the Author of that book was reading the reviews. And little did he know, that author is a Certified Bad Ass.

Best Buy Assembles Washer/Dryer Outside, Delivers It To Your Neighbor

Best Buy Assembles Washer/Dryer Outside, Delivers It To Your Neighbor

John ordered a washer and a dryer from Best Buy. First, he says Best Buy showed up early for the delivery, so naturally, John wasn’t home. Then they assembled the pedestals for the washer and dryer on some gravel in front of his house, damaging them. After that, they left the appliances with his neighbor.

Amazon.com "White Glove Delivery" Will Open Box, Place Gently On Table

Amazon.com "White Glove Delivery" Will Open Box, Place Gently On Table

Amazon’s “White Glove Delivery” seems primarily aimed to combat the sordid state of big-box retail; hand-delivering products, mostly televisions, into your home. However, if you follow their logic, I am not sure it exactly pans out.

UPS Inadvertently Busts Mail Order Pot Scheme By Delivering Brick Of Marijuana To Wrong Address

UPS Inadvertently Busts Mail Order Pot Scheme By Delivering Brick Of Marijuana To Wrong Address

UPS delivered a package to a Texas man expecting some tools he had ordered. Instead, the man found a 30-pound brick of marijuana.

UPS Coughs Up $50 But Still Hasn't Delivered Your Daughter's Christmas Present

UPS Coughs Up $50 But Still Hasn't Delivered Your Daughter's Christmas Present

Reader Michael wants to know why it’s taking UPS almost a month to ship his daughter’s Christmas gift from Los Angeles to Seattle. Michael thinks his package might have been eaten by the snowstorm that broke Seattle a few weeks back, but UPS swears that they have the gift and that this is all a simple matter of “the driver forgot to put it on the truck.” Worried that it that it might have been faster for a messenger to walk between Los Angeles and Seattle with his daughter’s present, Michael decided to launch an Executive Email Carpet Bomb at UPS executives.

Buy.com: It's Not Our Problem That You Never Got Your Item

Buy.com: It's Not Our Problem That You Never Got Your Item

Eric ordered a hard drive from Buy.com. He never received it, but Buy.com says that it was delivered. Eric’s wife was home at the time that the delivery supposedly happened, and she remains hard drive-less. Now, Buy.com is saying that it’s their policy not to be responsible for items once they are shipped, and Eric wants to warn others about this policy.

Pottery Barn Delivers 2/3 Of Your Couch, Then Gives You 2/3 Of Your Refund

Pottery Barn Delivers 2/3 Of Your Couch, Then Gives You 2/3 Of Your Refund

Here’s a situation that sucks. Reader Joshua ordered a slip-covered sectional couch from Pottery Barn. It arrived with only one slipcover. When he called Pottery Barn to ask for the rest of his order, they told him that they’d run out of that fabric and asked if he would he like another color. He agreed and picked a color. They sent another slip-cover section. Not three sections. One section. Joshua called them back. They said they were sorry, but they’d run out of that color…

No Power On Earth Can Compel FedEx To Actually Deliver Your Package

No Power On Earth Can Compel FedEx To Actually Deliver Your Package

Well, that may be a bit of an exaggeration, but reader Robbie has done everything short of hire someone to wait for his package, and still FedEx will not deliver it. Instead, despite Robbie’s best efforts, they keep leaving “Sorry you weren’t here” notes outside his door.

Dell Doesn't Care Where You Live, Keeps Delivering Packages To The Wrong Address

Dell Doesn't Care Where You Live, Keeps Delivering Packages To The Wrong Address

Elizabeth went out and bought a Mac after Dell twice sent Windows XP replacement CDs to her old address. After each failed delivery attempt, Elizabeth called Dell, which repeatedly promised that they’d get it right next time. One CSR even claimed that he personally called DHL to change the shipping address. (He didn’t.)

Help! IKEA's Delivery Guys Smashed My iPod!

Help! IKEA's Delivery Guys Smashed My iPod!

Reader Belinda’s iPod and a few accessories were smashed by some delivery guys contracted by IKEA. When she tried to file a claim for the $500 worth of damage they did, she got the runaround until she eventually gave up and wrote to us.