OnTrac Marks My Packages 'Delivered' Today, Delivers Them Tomorrow

OnTrac Marks My Packages 'Delivered' Today, Delivers Them Tomorrow

Last week, we shared a story from a reader who got a very early wakeup call from OnTrac, on his porch with an Amazon package a few days earlier than anticipated. Ryan, meanwhile, has sort of the opposite problem. No, OnTrac isn’t pounding on his door after he went to bed. His packaged showed up in the system as “delivered” even though there was no sign of it. He actually received it the following day. Is OnTrac messing around with flux capacitors, redefining “delivered,” or is something else going on here? [More]

Why Is FedEx Afraid Of My Neighborhood?

Why Is FedEx Afraid Of My Neighborhood?

Are the people who work at Kevin’s local FedEx office in the Midwest classist, racist, or just lazy? He doesn’t understand why it is that their drivers have a strange inability to find his apartment building, mostly because the local station manager believes that Kevin’s neighborhood is unsafe. [More]

Ensenda Still Not Doing So Well With The 'Send' Part

Ensenda Still Not Doing So Well With The 'Send' Part

Chad just signed up for Amazon Prime, and the only choice for shipping in his area was regional delivery service Ensenda. He happened to be home when the package was expected, and received a text message notification that his package had been delivered. Perhaps it had, but not to Chad’s house. [More]