(Darrell L James)

Best Buy Delivers Your Appliance For Free, Power Cord For $70

Reader Christopher decided that it was time to buy a new dryer, largely because Best Buy had a great sale and offers free delivery for appliances. It sounds like that might be, indeed, the best buy. Only when he put all of the needed parts in his virtual cart, he noticed something strange. He had to pay an extra delivery charge…for the power cord. [More]

How A $19.99 Flower Arrangement Costs $49.95

How A $19.99 Flower Arrangement Costs $49.95

Craig writes that he found a great deal from Proflowers recently: a dozen roses for $19.99. Good boyfriend and sensible shopper that he is, he ordered them for Valentine’s Day, only to discover that the delivery charges and holiday surcharges made the cost more than double. [More]

Customer Finds Sears' Free Delivery Isn't So Free

Customer Finds Sears' Free Delivery Isn't So Free

Intrigued by a free delivery deal, Danielle ordered a dishwasher from Sears, but the retailer only reimbursed her $75 of the $81.19 fee.