Honda Expands Takata Airbag Recall… Again

Honda Expands Takata Airbag Recall… Again

While five major car manufactures have recalled millions of vehicles with Takata-produced airbags in the last year, Honda has by far been the most affected. And today, the car company continued to distance itself from other automakers by recalling more than 100,000 additional vehicles that may contain the airbags known to spew pieces of shrapnel at drivers and passengers upon deployment. [More]

NHTSA Chief Says Takata More “Forthcoming” With Investigation, Senators Send Letter Urging Cooperation

NHTSA Chief Says Takata More “Forthcoming” With Investigation, Senators Send Letter Urging Cooperation

A week after Japanese auto parts maker Takata said it would double its production of replacement airbags and three weeks after U.S. federal regulators began imposing a $14,000 per day fine against the company, the head of the National Highway Traffic Safety Administration says the company is being more forthcoming with information related to an investigation into millions of defective airbags. [More]

(frankieleon)

Honda Starting New Campaign Urging Consumers To Repair Recalled Vehicles

After recalling 6.2 million vehicles for a Takata airbag defect that can spew pieces of shrapnel at passengers and drivers, Honda now plans to launch a multi-million dollar campaign urging consumers to take those recalled vehicles to a dealer for much-needed repairs. [More]

(jayRaz)

Lawsuit Claims Toyota, GM & Ford Deceived Consumers About Hackability Of Connected Cars

A recently filed class action lawsuit claims that Toyota, Ford and General Motors knowingly put consumers at risk by selling connected cars that can be susceptible to hackers looking to remotely control vehicle functionality.  [More]

(Gail Dixon)

RECALL Act Would Require Consumers Fix Vehicle Safety Issues Before Registration Renewal

During 2014’s recallapoalooza federal regulators revealed that the average completion rate for a vehicle recall was just 75%. While some consumers might not be aware their car has a safety issue, others simply put off the needed repairs. A new bill introduced in the Senate Monday aims to make sure potentially dangerous vehicles aren’t on the road, by requiring fixes be completed before registration renewals are granted.  [More]

NHTSA Increases Intensity Of Takata Airbag Investigation, Orders Company To Preserve Safety Devices

NHTSA Increases Intensity Of Takata Airbag Investigation, Orders Company To Preserve Safety Devices

Federal regulators continue to put pressure on Takata Corporation to cooperate with a defective airbag investigation started last year. A week after the National Highway Traffic Safety Administration began fining the company $14,000 per day for failing to turn over documents and answer questions, the agency upgraded the investigation and ordered the company to preserve evidence. [More]

Takata To Be Fined $14K Per Day Until It Cooperates With Airbag Defect Investigation

Takata To Be Fined $14K Per Day Until It Cooperates With Airbag Defect Investigation

Officials with Japanese auto parts manufacturer Takata Corp. have continuously said they would assist U.S. regulators in their investigation regarding millions of potentially defective airbags that can spew pieces of shrapnel at passengers upon deployment. But the company doesn’t appear to be keeping its word and now faces a $14,000 per day fine until it hands over documents and other data pertinent to the investigation into airbags that have been linked to at least five deaths. [More]

(Ralph Krawczyk Jr)

Fiat Chrysler Expands Takata Airbag Recall To 3.3M Across The United States

After months of pushing back, Fiat Chrysler is finally following the lead of other major automakers. Bowing to pressure from federal regulators, the company is massively expanding their recall of vehicles with potentially defective Takata airbags that have been linked to at least five deaths so far.

[More]

Takata Officials Say Company Is Subject Of Criminal Investigation Over Defective Airbags

Takata Officials Say Company Is Subject Of Criminal Investigation Over Defective Airbags

Japanese auto parts maker Takata, which already faces several lawsuits and investigations by U.S. regulators regarding its production of potentially defective airbags that have been linked to five deaths, is now the subject of a U.S. criminal investigation. [More]

A South Carolina minibike and co-cart manufacturer agreed to pay $4.3m to settle charges from CPSC.

Go-Cart Maker Hit With $4.3M Penalty For Failing To Immediately Report Dangerous Defects

Through its recall power, the Consumer Product Safety Commission aims to protect Americans from unreasonable risks found in the things they buy.  And when companies  know about a defective product but don’t tell the CPSC right away, they can end up facing millions of dollars in penalties for delaying a recall. Just ask the South Carolina go-cart manufacturer hit with the agency’s largest-ever penalty. [More]

Kodak Uses Creative Shipping To Solve Printer Problem In
Mexico

Kodak Uses Creative Shipping To Solve Printer Problem In Mexico

Joe got Kodak to agree to send him a replacement printer when his kept showing “replace the cartridge” error messages, even after installing several completely new cartridges. There was just one problem. Joe lives in Mexico. Kodak, based in the US, doesn’t ship internationally. How to get around this cartridge conundrum? Deb in Kodak’s executive customer service had an ingenious idea… [More]

Man Gets Freezer Burned On Defective Maytag Fridge

Man Gets Freezer Burned On Defective Maytag Fridge

Frank has had to use up five days of timeoff because of his leaky new Maytag fridge that they just can’t seem to ever repair correctly. Like when he told them to bring out the UV light since the last tech had installed a dye so you could find leaks. The rep said oh yeah, we’ll make a note of that. Then the guy shows up with only a mulitimeter and says, hm, we’re going to have to send another guy out here with more tools. No kidding! [More]

Dell Accused Of Cutting And Pasting Text, Withholding Emails, In Defective 11.8 Million PCs Suit

Dell Accused Of Cutting And Pasting Text, Withholding Emails, In Defective 11.8 Million PCs Suit

Dell is accused of providing altered and incomplete emails from among its top execs, the latest turn in a lawsuit that alleges the computer maker of selling and then covering up 11.8 defective PCs. [More]

Court Docs Reveal Dell Sold Computers It Knew Would Fail

Court Docs Reveal Dell Sold Computers It Knew Would Fail

Seem Dell has a hell all of its own. Newly unsealed court documents show that Dell sold computers knowing they would go kaput. The documents reveal that Dell sold nearly 12 million Optiplex machines between 2003-2005 with leaky capacitors that caused problems in 97% of the cases in over three years. Leaky capacitors lead to device failure, and can even cause the computer to become ablaze with fire. [More]

Snow Thrower Wheels Still Exploding 4 Years After Recall

Snow Thrower Wheels Still Exploding 4 Years After Recall

Recalls are imprecise and never fully successful, but how can they be improved? Jeff Gelles of the Philadelphia Inquirer took a look at the recall problem with snow throwers manufactured by a company called MTD, and sold under Yard Machines, Troy-Bilt, and Craftsman brands. The snow throwers used plastic wheel rims which sometimes exploded, so in 2006 the company cooperated with the Consumer Product Safety Commission (CPSC) and announced a recall. [More]

Stroller Company Maclaren Knew About Amputation Risk 5 Years Ago

Stroller Company Maclaren Knew About Amputation Risk 5 Years Ago

The British company Maclaren knew that its recently recalled strollers could potentially lop off a tot’s fingertips over five years ago, reports the New York Post, but it didn’t bother to alert the Consumer Product Safety Commission (CPSC).

Shop At A Dollar Store, Gamble On Quality

Shop At A Dollar Store, Gamble On Quality

Marlene Alexander will buy pretty much anything, at least once, from her local dollar store. Then depending on how well it holds up, she might write about it to warn others. She’s put together a list of some of the biggest dollar store failures she’s encountered over the past year.

Hey Verizon, My 5th FiOS DVR Sucks As Much As The Last 4

Hey Verizon, My 5th FiOS DVR Sucks As Much As The Last 4

Reader David’s FiOS DVR really sucks. Since it’s his 5th one — he’s starting to suspect that they all suck.