There are few things more disruptive and frustrating than receiving a phone call demanding you pay a debt. Those feeling are amplified a thousand times when you don’t actually owe a debt. Yet, that was the case for consumers contacted by a Georgia-based company that was recently shut down at the request of the Federal Trade Commission. [More]
Deceiving consumers is a trademark for some debt collection agencies. Shady collectors have been known to lie about debts, misrepresent themselves as officers of the law, threaten lawsuits, and in the case of a Houston company, charged by the Federal Trade Commission, bully people into paying unnecessary fees. [More]
Ticketmaster will pay a $50,000 fine and shutter more than 100 deceptive brokerage sites as part of a wide-reaching agreement with Illinois Attorney General Lisa Madigan. Madigan’s office accused Ticketmaster’s always shady subsidy, TicketsNow, of creating sites that masqueraded as local venues selling tickets at face value. The settlement also requires TicketsNow to wait until after Ticketmaster puts non-sporting events on sale before hawking tickets at outrageously inflated prices.
United and US Airways will soon charge an extra $5 to check bags at the airport, charging $20 for the first bag and $30 for the second. Since it will still cost $15 and $25 respectively to pay for checked bags online, United thinks they can herald the chance to “prepay & save!,” while US Airways boasts that they now have a “lower fee online!”
New York’s Attorney General, Andrew Cuomo, is warning consumers after an undercover investigation found that 25% of gas stations are engaging in “deceptive practices, including wrongfully surcharging credit card customers.” The AG says that under New York state law, retailers are not allowed to impose surcharges for using a credit card.
Ohio Attorney General, Mark Dunn, is suing Citibank-affiliated credit card marketers for violating Ohio’s consumer protection laws during a “Free Burrito” event at Ohio State University.