Capital One Admits It Wrongly Tried To Collect On Credit Card, Then Continues Trying To Collect Anyway

Capital One Admits It Wrongly Tried To Collect On Credit Card, Then Continues Trying To Collect Anyway

Earlier this year, a woman in Chicago won what she likely thought was a small victory. She and her lawyer were able to convince Capital One that she had never had a credit card from the bank, and thus does not owe the $1867.18 Cap One had sued her for. But rather than remedy the situation, the woman says Capital One just made it worse. [More]

Debt Collectors Real & Fake Top List Of Most-Blocked Phone Numbers

Debt Collectors Real & Fake Top List Of Most-Blocked Phone Numbers

According to a new list of most-blocked telephone numbers, the only people more tenacious than debt collectors about making non-stop calls to consumers are bogus debt collectors possibly looking to steal your information or trick you into making a payment. [More]

Medical Debt Collector Banned In Minnesota For Harassing Patients In Emergency Rooms

Medical Debt Collector Banned In Minnesota For Harassing Patients In Emergency Rooms

One of the nation’s largest medical debt collectors just got a bit smaller after it agreed to stop operating in Minnesota over allegations that the company staffed hospital emergency rooms with its agents in order to get people to pay up on any owed debts before they received additional care. [More]

Man At Center Of Vast Phantom Debt Collector Scam Says He’s An Innocent Pawn

Man At Center Of Vast Phantom Debt Collector Scam Says He’s An Innocent Pawn

We’ve written a couple of times during the last several months about the Federal Trade Commission’s efforts to crack down on bogus debt collectors, operating out of call centers in India, who pretend to be police officers in order to scare people into paying money they don’t owe. Now the man identified by the FTC as being at the center of the U.S. side of the operation says he’s merely an innocent pawn. [More]

Debt Collector Garnishes Woman’s Wages But Won’t Tell Her Exactly How Much She Owes

Debt Collector Garnishes Woman’s Wages But Won’t Tell Her Exactly How Much She Owes

A woman in New Jersey fully admits that her financial irresponsibility led her to owe Capital One $1,286, an amount that eventually ended up in collections. But now that the same woman wants to get a better handle on how much she’s paying out every month, the collections agency refuses to give her an accurate account balance. [More]

(Will Middelaer)

Sprint Insists I Owe Them $800 For Nonexistent Account

Samit isn’t a Sprint customer. He doesn’t have a Sprint phone or service. He doesn’t have a customer number. But somehow he owes Sprint $800 for service that he neither signed up for nor received. See, he had tried to become a customer. After starting the process of setting up Sprint service, someone took down his social security and credit card numbers, then wandered off. Samit received an iPhone that he never asked for, sent it back, and somehow has racked up $800 in phantom phone bills. [More]

Customers Pay Off Bank Of America Credit Cards, Get Sent To Collections Anyway

Customers Pay Off Bank Of America Credit Cards, Get Sent To Collections Anyway

Over at AmericanBanker.com, there is the story of a Maryland woman who spent several years fending off debt collectors even though she had proof in writing that the Bank of America credit card account in question had already been paid off. And in a related investigation, it looks like she may be one of many BofA customers to end up in such a trap. [More]

Court Halts Intimidating Debt Collector Calls From People Posing As Cops

The Federal Trade Commission announced today that a U.S. district court has stopped an operation that allegedly collected millions of dollars in payday loan debts that consumers did not actually owe. [More]

FTC Fines Debt Collector $2.5 Million For Deceiving Consumers

FTC Fines Debt Collector $2.5 Million For Deceiving Consumers

After years of writing about shady practices by debt collectors, it’s nice to finally write that there’s a small bit of justice in this world. Today, the Federal Trade Commission announced a $2.5 million civil penalty against Asset Acceptance, one of the country’s largest debt collectors, for making misrepresentations and deceiving consumers in the name of collecting debts. [More]

Debt Collectors Resurrect Old Debt By Issuing New Credit Cards

Debt Collectors Resurrect Old Debt By Issuing New Credit Cards

People with credit scores that prevent anyone but their mom from lending them money are suddenly receiving offers that allow them to have a credit card — on the condition that they pay back part of an old debt that they are no longer legally obligated to pay. [More]

Vegas Dismisses $896 Ticket They Gave Car Parked In New York

Vegas Dismisses $896 Ticket They Gave Car Parked In New York

Sometimes it just takes a little followup. That’s what got a $896 ticket vaporized that the city of Las Vegas had erroneously slapped on Charlotte’s car while it was 2,000 miles away in New York state. [More]

Car Racks Up $896.80 Vegas Parking Ticket While Sitting In New York

Car Racks Up $896.80 Vegas Parking Ticket While Sitting In New York

Charlotte is bewildered as to how her Camry somehow got a for $896.80 ticket for parking in a handicapped spot in Las Vegas while it was sitting happily in New York State. Had her car been secretly running out of town to go galavant around Sin City behind her back? [More]

4 Things Debt Collectors Won't Tell You

4 Things Debt Collectors Won't Tell You

Of all the industries the Federal Trade Commission receives complaints about, debt collectors are involved in the most, accounting for around 27% of all complaints received in 2010. A big part of the problem is misinformation about the rules regarding what debt collectors can legally say and how nuch authority they actually have. [More]

Obama's Debt Reduction Plan Includes Letting Debt Collectors Robo-Call Cellphones To Collect On Federal Student Loans

Obama's Debt Reduction Plan Includes Letting Debt Collectors Robo-Call Cellphones To Collect On Federal Student Loans

One part of the debt-reduction bill Obama sent to Congress is a provision that would let debt collectors robo-call cellphones to collect on what’s owed to the government, like federal student loans. [More]

You Can Get $500 If An Autodialer Calls Your Cellphone

You Can Get $500 If An Autodialer Calls Your Cellphone

Your cellphone rings from a number you don’t recognize. You pick it up. At first there’s silence. Then the sound of a call center kicks in and a person asks, “Hello, can I speak to Karen?” It’s a telemarketer, or a debt collector, using an autodialer. And they just broke the law. And just for funsies, you can collect $500 or $1500 with just a few hours of work if you go after them. [More]

Update: Comcast Sends You To Collections For Bill You Already Paid

Update: Comcast Sends You To Collections For Bill You Already Paid

Last week we brought you the story of Bruce, whom Comcast had sent to collections over a bill he should have never been charged in the first place. After his story went up, Comcast reached out through us to Bruce to give him sweet satisfaction. [More]

Debt Collectors Fighting Laws Aimed At Making Them Do Their Jobs Properly

Debt Collectors Fighting Laws Aimed At Making Them Do Their Jobs Properly

In recent years, a number of U.S. states have crafted legislation intended to make sure that debt collectors are doing a thorough job of properly identifying debtors and proving that a debt is actually owed. But now these collections folks are fighting these laws because they apparently make debt collecting a less profitable venture. [More]

Comcast Sends You To Collections For Bill You Already Paid

Comcast Sends You To Collections For Bill You Already Paid

Bruce cut the cord with Comcast and returned all his gear. It looks like the right hand didn’t know what the left was doing, as Comcast has now sent him to collections for a bill that he already paid. [More]