(~Ipknoss)

Regulators Looking To Rein In Debt Collectors Who Use Facebook To Contact Consumers

Even though there’s a lengthy “no-no” list of things debt collectors can’t do, it makes no mention of how collections agencies can use social media. But that may be about to change as the Consumer Financial Protection Bureau gains oversight control over the largest members of the collections industry. [More]

(Great Beyond)

Minnesota AG Says Debt Collectors Need To Provide Better Evidence When Suing Consumers

Tired of seeing debt buyers and debt collectors winning court cases with little evidence to back their claims, Minnesota Attorney General Lori Swanson has asked state lawmakers to craft a bill mandating a higher standard of proof from these businesses. [More]

(stevegarfield)

Former Customer Claims Comcast Error Ultimately Cost Him $26,000

When a man in Washington, D.C., canceled his Comcast service in 2010, he probably had no idea that this decision could set off a chain of events that would damage his credit and have him paying more for to refinance his house — and ultimately ending up pleading his case in a U.S. District Court. [More]

(CBS Sacramento)

How Does Alarm Company Send Former Customer To Collections 4 Times For A Bill She Never Owed?

It’s bad enough when a company does such a bad job of keeping its books that it sends a customer to collections once for a bill she never owed. But it takes a special kind of stupid to pass that debt around like a hot potato until that customer has to prove her case four separate times. [More]

Debt Collectors And DAs Team Up To Scare Customers Who Bounce Checks

Debt Collectors And DAs Team Up To Scare Customers Who Bounce Checks

It used to be that retailers and district attorneys’ offices faced the same problem, but from different angles. People write an awful lot of bad checks. They might be trying to commit fraud, or they might have just forgotten to carry the one the last time they balanced their checkbook. Stores send the bad checks on to district attorneys’ offices if they think there might be fraud, and the DAs can end up overwhelmed with bad-check cases. They also hire collection agencies to recoup the money owed from their customers, but the rate of return on that isn’t so great. The not-so-obvious solution, which 300 district attorneys take part in: lend their names and letterhead to collection agencies, who in turn threaten check-bouncers with prosecution and prison. [More]

Man Behind Fake-Cop Debt Collection Scam Could Get To Know Some Very Real Convicts

Man Behind Fake-Cop Debt Collection Scam Could Get To Know Some Very Real Convicts

We write a lot about multimillion dollar settlements over alleged frauds and scams, but it often seems like there is an inverse relationship between the amount of money involved and the amount of time spent in jail by the perpetrators. So we’re glad to hear that the man in the center of a debt collection scam that involved callers pretending to be police officers, and which defrauded American consumers out of millions, now faces criminal charges. [More]

Capital One Admits It Wrongly Tried To Collect On Credit Card, Then Continues Trying To Collect Anyway

Capital One Admits It Wrongly Tried To Collect On Credit Card, Then Continues Trying To Collect Anyway

Earlier this year, a woman in Chicago won what she likely thought was a small victory. She and her lawyer were able to convince Capital One that she had never had a credit card from the bank, and thus does not owe the $1867.18 Cap One had sued her for. But rather than remedy the situation, the woman says Capital One just made it worse. [More]

Debt Collectors Real & Fake Top List Of Most-Blocked Phone Numbers

Debt Collectors Real & Fake Top List Of Most-Blocked Phone Numbers

According to a new list of most-blocked telephone numbers, the only people more tenacious than debt collectors about making non-stop calls to consumers are bogus debt collectors possibly looking to steal your information or trick you into making a payment. [More]

Medical Debt Collector Banned In Minnesota For Harassing Patients In Emergency Rooms

Medical Debt Collector Banned In Minnesota For Harassing Patients In Emergency Rooms

One of the nation’s largest medical debt collectors just got a bit smaller after it agreed to stop operating in Minnesota over allegations that the company staffed hospital emergency rooms with its agents in order to get people to pay up on any owed debts before they received additional care. [More]

Man At Center Of Vast Phantom Debt Collector Scam Says He’s An Innocent Pawn

Man At Center Of Vast Phantom Debt Collector Scam Says He’s An Innocent Pawn

We’ve written a couple of times during the last several months about the Federal Trade Commission’s efforts to crack down on bogus debt collectors, operating out of call centers in India, who pretend to be police officers in order to scare people into paying money they don’t owe. Now the man identified by the FTC as being at the center of the U.S. side of the operation says he’s merely an innocent pawn. [More]

Debt Collector Garnishes Woman’s Wages But Won’t Tell Her Exactly How Much She Owes

Debt Collector Garnishes Woman’s Wages But Won’t Tell Her Exactly How Much She Owes

A woman in New Jersey fully admits that her financial irresponsibility led her to owe Capital One $1,286, an amount that eventually ended up in collections. But now that the same woman wants to get a better handle on how much she’s paying out every month, the collections agency refuses to give her an accurate account balance. [More]

(Will Middelaer)

Sprint Insists I Owe Them $800 For Nonexistent Account

Samit isn’t a Sprint customer. He doesn’t have a Sprint phone or service. He doesn’t have a customer number. But somehow he owes Sprint $800 for service that he neither signed up for nor received. See, he had tried to become a customer. After starting the process of setting up Sprint service, someone took down his social security and credit card numbers, then wandered off. Samit received an iPhone that he never asked for, sent it back, and somehow has racked up $800 in phantom phone bills. [More]

Customers Pay Off Bank Of America Credit Cards, Get Sent To Collections Anyway

Customers Pay Off Bank Of America Credit Cards, Get Sent To Collections Anyway

Over at AmericanBanker.com, there is the story of a Maryland woman who spent several years fending off debt collectors even though she had proof in writing that the Bank of America credit card account in question had already been paid off. And in a related investigation, it looks like she may be one of many BofA customers to end up in such a trap. [More]

Court Halts Intimidating Debt Collector Calls From People Posing As Cops

The Federal Trade Commission announced today that a U.S. district court has stopped an operation that allegedly collected millions of dollars in payday loan debts that consumers did not actually owe. [More]

FTC Fines Debt Collector $2.5 Million For Deceiving Consumers

FTC Fines Debt Collector $2.5 Million For Deceiving Consumers

After years of writing about shady practices by debt collectors, it’s nice to finally write that there’s a small bit of justice in this world. Today, the Federal Trade Commission announced a $2.5 million civil penalty against Asset Acceptance, one of the country’s largest debt collectors, for making misrepresentations and deceiving consumers in the name of collecting debts. [More]

Debt Collectors Resurrect Old Debt By Issuing New Credit Cards

Debt Collectors Resurrect Old Debt By Issuing New Credit Cards

People with credit scores that prevent anyone but their mom from lending them money are suddenly receiving offers that allow them to have a credit card — on the condition that they pay back part of an old debt that they are no longer legally obligated to pay. [More]

Vegas Dismisses $896 Ticket They Gave Car Parked In New York

Vegas Dismisses $896 Ticket They Gave Car Parked In New York

Sometimes it just takes a little followup. That’s what got a $896 ticket vaporized that the city of Las Vegas had erroneously slapped on Charlotte’s car while it was 2,000 miles away in New York state. [More]

Car Racks Up $896.80 Vegas Parking Ticket While Sitting In New York

Car Racks Up $896.80 Vegas Parking Ticket While Sitting In New York

Charlotte is bewildered as to how her Camry somehow got a for $896.80 ticket for parking in a handicapped spot in Las Vegas while it was sitting happily in New York State. Had her car been secretly running out of town to go galavant around Sin City behind her back? [More]