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    • cars

      Need A New Car? Consider A Saturn

      The Washington Post notes that although Saturn dealerships have until this time next year to close, many will be saying goodbye sooner due to low inventory, and that's partly why now is a good time to buy a Saturn. That is, if you don't plan on reselling it in a couple of years. More »

      11:37 AM on Tue Oct 13 2009
      By Chris Walters
      10,782 views, 84 comments

      Most discussed Ihaveasmartpuppy: Of all the GM brands, Saturn is the only one I ever considered buying. Why not get rid of the more »

    • dirty tricks

      New Jersey Dealership Goes Under, Leaves Customers Without Titles To Their Cars

      When Patrick Dunn's auto dealership in New Jersey went out of business a few months ago, something weird happened to "40 or 50" customers who had bought cars from him, writes Bob Braun at NJ.com. The company Dunn had taken out business loans with, Automotive Finance Corporation (AFC), went to Arkansas and asked for reposession of the cars in New Jersey. The Arkansas department of motor vehicles assumed AFC meant for unsold cars on the lot, so they granted the request—and now AFC says it owns titles to cars that people are already driving and paying for. More »

      10:56 AM on Mon Sep 21 2009
      By Chris Walters
      9,031 views, 72 comments

      Most discussed DaBull: Hold on, let me prepare for the barrage of "NJ Sucks" comments. more »

    • cars

      Was Your Cash For Clunkers Deal Rejected After Being Approved?

      Edmunds.com, the car info website, is asking people who participated in the short-lived Cash for Clunkers program to contact them if something went wrong. Although they can't fix any problems, they're trying to collect data on consumers who are being asked to pay back the government rebate after already being approved, which was forbidden under the rules of the program, so they can present the data to the National Highway Traffic Safety Administration. More »

      8:44 AM on Tue Sep 8 2009
      By Chris Walters
      6,173 views, 52 comments

      Most discussed bloggerX: Damn, that's just grimy. Dealerships trying to double their CARS profit because they damn well know they won't even sell more »

    • stunts

      Buy A Car, Get A Free AK-47

      Want a new car, but also want an AK-47? Head to Max Motors in Butler, Missouri, where with any new car purchase you'll receive a voucher good for $450 to spend at a local gun shop. It doesn't have to be an AK-47, but you don't have to be a red-blooded man either, you big city sissy.

      The logo at Mark Muller's dealership is... an old west caricature pointing two pistols at those who pass by. He said it's a nod to what he calls "big city" ways. "We really are different than the big city dealers."

      "Car Dealer Gives AK-47 With Purchase" [KCTV Kansas City] (Thanks to Dooley!)

      2:55 PM on Fri Jul 17 2009
      By Chris Walters
      7,592 views, 97 comments

      Most discussed Smshvll_s flng dsmvwld: Anyone else surprised this isn't in Texas? more »

    • Know your financial obligations: Though you let your car get voluntarily repossessed, you're still responsible for the unpaid balance on the loan, plus any storage and transportation fees, plus interest charges. [Bankrate] MORE »

      21 comments

    • insurance

      Customer Drops Off Car At Dealership For Repairs, Gets Tires And Wheels Stolen Instead

      Before you drop off your car at your local dealership for any sort of repairs, make sure you're clear on the chain of liability should anything happen to it—especially right now, when dealerships can barely afford those flappy air things, much less tires. A woman in Charlotte, NC was left with around $1,000 in damages when the tires and wheels were stolen from the 2005 Audi she'd left with the dealership over the weekend. More »

      11:38 AM on Wed May 27 2009
      By Chris Walters
      12,047 views, 93 comments

      Most discussed DefineStatutory: So if I park my car at Walmart, and it gets broken into, is Walmart liable for damages? How about more »

    • gm

      Chrysler/GM Car Glut: Savings Opp Or Nightmare?

      To add insult to injury, Chrysler and GM will NOT be buying back vehicle inventory from dealerships that recently received closing notices. Maybe we have two new candidates for Worst Company in America next year! On the other hand, maybe this is good news for consumers. Large inventories + need for quick cash = SALE! More »

      1:44 PM on Thu May 21 2009
      By freemoneyfinance
      7,514 views, 75 comments

      Most discussed YouDidWhatNow?: Oh come on guys...there's no chance at all the GM and/or Chrysler is "going away." The very, very worst more »

    • auto bailout

      GM To Close Up To 1200 Dealers

      The automotive bloodbath continues today as GM plans to eliminate up to 1,200 dealerships. The dealers could start getting notification as soon as Friday. More »

      11:17 AM on Fri May 15 2009
      By Meg Marco
      4,059 views, 48 comments

    • bankruptcy

      Chrysler Will Close One Fourth Of Its Dealerships Next Month

      Chrysler notified its dealers today that it will close 789 of its 3,189 dealerships on June 9th. The National Automobile Dealers Association estimates that about 38,000 jobs will be lost as a result.

      Mark Calisi, 47, who owns Eagle Auto-Mall in Riverhead, New York, says he was "devastated" to learn that his dealership would be closed. He said Chrysler accounts for a third of his business, which also sells Volvo, Mazda and Kia, and that on Thursday he had to sack 30 of his 100 employees.

      "I can't even give severance because Chrysler's not taking back my parts," he said.

      More »

      8:50 PM on Thu May 14 2009
      By Chris Walters
      5,245 views, 67 comments

    • us fidelis

      Car Warranty Racket Exposed On Today Show

      The Today show recently aired a terrifically entertaining exposé of US Fidelis, one of the biggest companies behind the auto warranty racket that you've probably encountered via junk mail, telemarketing, or even on TV. They start by looking at an individual who spent $3,180 on one of their auto warranties only to be left stranded when her car overheated and they refused to pay. More »

      1:01 PM on Thu Apr 30 2009
      By Chris Walters
      87,405 views, 93 comments

      Most discussed IfThenElvis: Are there any legit car warranty companies? more »

    • auto

      Where Did The Cars Go? Manufacturers Are Confiscating Cars From Dealerships

      Here's a weird symptom of the disease that's killing the auto industry — empty car dealerships, some of which are still open for business. More »

      12:12 PM on Wed Mar 18 2009
      By Meg Marco
      25,806 views, 78 comments

    • followups

      Vincent To Get Car He Wants

      Yesterday we brought you the story of Vincent who got "gold misted" at a Chevy dealership. After his story went up he learned that his brother-in-law's cousin works at a Chevy dealership and will get him the car he wanted. "Life is good :-)" announced Vincent.

      PREVIOUSLY: Chevy Takes Time Away From Failing To Try To Rip Off Customer

      10:25 AM on Wed Mar 4 2009
      By Ben Popken
      12,218 views, 64 comments

      Most discussed Jonathan Quinn: I can't understand the last two "Car dealer screwed me" Posts. Why on earth would anyone want a chevy, even more »

    • curry chevrolet

      Chevy Takes Time Away From Failing To Try To Rip Off Customer

      UPDATE: Vincent To Get Car He Wants

      The key phrase in Vincent's story of how he didn't buy a car from Curry Chevrolet is "gold mist." That's the color of the car the dealership tried to get him to buy against his will even though he was promised blue, and a euphemism for what else they tried to do to him in the sale process, including adding someone else's car to his insurance policy! His full story is over at his blog, but really, with the amount of trouble these guys are in, it's amazing they're still trying to pull the same sneaky tricks instead of bending over backwards to please customers and move cars off their lots.

      Do Not Buy a Car From Curry Chevrolet in Scarsdale [Insignificant Thoughts] (Photo: afagen)

      11:18 AM on Tue Mar 3 2009
      By Ben Popken
      20,949 views, 119 comments

    • jeep

      Jeep Incapable Of Selling To Man With $24,000 In Cash

      It's amazing the hassle Bruce went through trying to buy a Jeep with $24,000 cash. Even though he's ready to buy the car outright, the car salesman almost convinces him to finance because that way you get $1,500 back. Total cost of the loan: $31,732...they wanted him to spend an extra $7,132 to "save" $1500. Luckily his mom steps in and saves him from getting taken for a ride. His journey doesn't stop there, nor does it end with a successful Jeep purchase. They can't even sell a car to a guy who shows up with cash in hand ready to buy... no wonder they needed a bailout. Full story inside... More »

      11:14 AM on Mon Mar 2 2009
      By Ben Popken
      51,180 views, 297 comments

      Most discussed cabjf: So he was willing to pay full MRSP(which is what the web site spits out, I assum) and they wouldn't more »

    • customer service

      How Can I Write Great Complaint Letters?

      Nancy asks, "I’m preparing to send a letter to Nissan’s customer service about a horrific experience I had at my local dealership. Do you have any pointers about tone or what specifically to include so that I know my letter will be taken seriously?" Great question! More »

      5:28 PM on Thu Dec 18 2008
      By Ben Popken
      6,969 views, 23 comments

      Most discussed ceejeemcbeegee is not...: I need this today. Didja know that WaMu has started charging non-customers a $5 check cashing fee? Now more »

    • dealerships

      Zombie Trade-Ins! When The Dealership Goes Under, Your Old Cars Come Back To Haunt You

      Meet Christine O'Kelly. She just bought a new Kia and traded in her old car. Kia of La Quinta, California sold her a new Sorento and offered her $4,000 for her trade-in. They then took the other $4,000 she owed on her old car and rolled it into the new loan. That was in October. Now she's getting calls from former employees of the now out-of-business dealership — telling her that she is still responsible for the trade-in and had better come pick it up. More »

      4:36 PM on Thu Dec 4 2008
      By Meg Marco
      35,323 views, 110 comments

      Most discussed SadSam: I hate to pile on this poor lady, but why would you buy a new car before you paid the more »

    • cars

      Expensive Cars Are Cheap Right Now

      Consumer Reports analyzed late-summer car deals and the results are none too surprising. The biggest incentives are on gas-gourgers and big vehicles, the cars no one wants right now. More »

      11:55 AM on Thu Aug 28 2008
      By Ben Popken
      6,789 views, 17 comments

    • general motors

      Maybe GM Can't Sell Cars Because Its Dealerships Won't Sell Them

      Consumerist reader Chris decided to take advantage of GM's please-buy-a-car Employee Discount sale that we wrote about yesterday, so he headed off to two different dealerships in the NY/NJ area. What he found were deserted showrooms with salesmen who ignored him or argued with him over the existence of specific models he'd looked at online. He adds, "tonight I’m off to Toyota for some hard numbers on a Corolla and Camry." More »

      4:26 PM on Thu Aug 21 2008
      By Chris Walters
      19,133 views, 105 comments

      Most discussed Rabbi Dave: to be clear, his shopping experience had nothing to do with the sale in question, he just got idiot salesmen. The more »

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