Mike’s phone spent two weeks in the repair depot at Samsung. When it came back, shortly afterward his data stopped working. Oh, no! Would it have to go back for more repairs already? Well… no, that wasn’t the problem. The problem is that his mobile carrier, Straight Talk, has throttled his data access down to nothing. [More]
Straight Talk Cuts Off My Data, Will Only Explain Why In Confusing Doublespeak
By March 20, 2013
AT&T Writes Check To Victor In Small Claims Court Suit
By March 19, 2012
Even though AT&T had seemed quite intent on either appealing or coming to a different settlement with the California man who won a small claims court lawsuit against the company for throttling his so-called unlimited data plan, it now looks like the Death Star forces have retreated from this battle. [More]
Nearly Half Of AT&T Unlimited Customers Could Save By Switching To 300MB Plan
By March 15, 2012
While many, many AT&T wireless customers with so-called unlimited plans are justifiably furious at the company for throttling data speeds after a subscriber uses 3GB in one month, the results of a new survey show that nearly half of people with unlimited plans aren’t even using 300MB each month. [More]
AT&T Offers To Discuss Settlement With Man Who Won Throttling Lawsuit
By March 14, 2012
UPDATE: While both the AP and CNET reported that the letter from AT&T’s lawyer “threatened to shut off his service if he didn’t sit down and talk with them,” AT&T has reached out to Consumerist to clarify that the letter only threatens to terminate the customer’s service only if he signed the nondisclosure agreement and then violated the terms of that agreement. We have subsequently confirmed this with a source who has seen a copy of the letter.
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AT&T Sets Definite 3GB/5GB Throttling Thresholds For Smartphone Users With Unlimited Plans
By March 1, 2012
Following the public backlash against AT&T for its decision to throttle data speeds for some customers with “unlimited” data plans, the company has now decided to set actual hard, well… limits, on how much data a subscriber can use in a month before being throttled. [More]
AT&T Customers Petition CEO To Stop Throttling Unlimited Data Plans
By February 29, 2012
The battle over the word “unlimited” has begun, as AT&T customers are fighting back against the Death Star’s throttling of so-called “data hogs,” even though available info shows that most of these people are using completely reasonable amounts of data for owners of unlimited plans. [More]
Tips For Anyone Thinking Of Taking AT&T To Small Claims Court
By February 28, 2012
Last week, a man in California made headlines after his small claims court victory over AT&T for the wireless provider’s throttling of his unlimited data plan. Since then, a number of AT&T customers have wondered if they also have grounds for a complaint. [More]
Man Sues AT&T For Throttling His iPhone Service — And Wins!
By February 24, 2012
This could be the start of something interesting. An AT&T customer in California was less than thrilled by the Death Star’s decision to throttle his iPhone service even though he was on an unlimited data plan. So he went down to small claims court and came out victorious. [More]
Verizon Starts Throttling Top Data Gobblers
By September 19, 2011
After announcing back in February that it would reserve the right to throttle top smartphone data users, Verizon has put the policy into effect. The top 5 percent of data users on unlimited 3G data plans who are in what Verizon calls “congested cell sites” will now face slowdowns that last longer than a month. [More]
