Consumerist
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verizon
Verizon Breaks Your Router With An Unrequested Firmware Update, But Won't Replace It Because It's Out Of Warranty
Brielle is angry at Verizon for ruining her router. What's worse is that they won't do anything to fix the problem they created.
They acknowledge the router got an upgraded firmware image automatically (forget the fact I had explicitly disabled that feature for this very reason), but I'm shit out of luck. Even though the fact my formerly perfectly working 6100 is now bricked because of something Verizon did without my approval or knowledge, they will not provide me with a new one for free because the router is out of warranty.
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follow ups
Chairman Of Advantage Rent-A-Car Investigates 49-Day Repair Claim, Waives It
Earlier this summer, we wrote about how Paul was being gouged by Advantage Rent-A-Car on repairs that had to be made after his rental was damaged in a hit and run. Paul was willing to pay the repairs on the vehicle, but Advantage wanted almost double the amount. After we posted his story, Paul was able to get in touch with a higher-up at Advantage who passed him along directly to the Chairman. Here's what happened. More » -
ebay
Counterfeit Smackdown! EBay Ordered To Pay $61 Million
That headline is the good news. The bad news is the $61 million in damages ordered by a French court isn't meant for regular shoppers who have been defrauded when shopping on eBay. Instead, it's been awarded to LVMH Moët Hennessy Louis Vuitton, the French luxury goods company behind Louis Vuitton purses (among other fancy things, as you can see from their name). LVMH argued that "90 percent of the Louis Vuitton bags and Dior perfumes sold on eBay are fakes," and that eBay profited off the sales without doing enough to stop them. EBay can appeal the decision, or simply click the "Pay It Now!" button. More » -
shipments
FedEx Breaks Your MacBook, Doesn't Deliver It, Says Your Questions Are Irrelevant
We get that accidents happen. What we don't get is why FedEx won't tell this guy what happened to his laptop—why it went out for delivery, why it got returned back to the warehouse, why it was then reported damaged and undeliverable, and finally why the person he was sent to for help keeps stonewalling him by responding that his questions are irrelevant. More » -
verdicts
U-Haul Must Pay $84 Million To Man For Injuries
A Dallas court found U-Haul guilty of negligence for failing to maintain its vehicles properly, and awarded 74-year-old Talmadge Waldrip $84 million in damages, $63 million of which are punitive. "The truck's parking brake did not work at all," said the man's lawyer. "He stepped out of the truck and it rolled right over him." More » -
accidents
Best Buy In Illinois Catches Fire, Then Floods
A fire broke out in a Best Buy in Quincy, Illinois, over the weekend, and although the sprinkler system put it out promptly, it flooded the entire store in an inch and a half of water. The store manager told the local news station that it would take a few days to clean up and restock inventory—but we prefer to imagine that there's going to be an awful lot of CompUSA-style "AS IS" deals in the Quincy Best Buy very soon. More » -
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jerks with authority
TSA Breaks Your Laptop, Threatens You With Arrest
Reader Jake says a TSA agent dropped his laptop, smashing it in several places, then threatened him with arrest when he asked about filing a damage claim. More »
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