The concept of ride-sharing service Uber is built around consumers’ use of mobile phones: the company sends text messages confirming the creation of an account, users hail a cab through the company’s app, and the company routinely informs customers their ride is on the way via text. While this may be convenient for Uber customers, a new lawsuit claims Uber is violating federal law by sending unsolicited texts to people who want nothing to do with the service. [More]
A Utah woman has filed a $2 million lawsuit against Starbucks and several employees claiming she was given a drink that contained a cleaning solution. [More]
A Los Angeles AirBNB host probably wishes she had hung one of those “Please place feminine products in the trash” signs up in her condo’s bathroom. Doing so may have saved her more than $10,000 in damages after a renter allegedly repeatedly flushed the products down her toilet causing a blockage and massive leak. [More]
Infections, additional surgeries, a long recovery or preventable death are what make up a number of potential malpractice suits. But what if, after years of suffering because of a doctor’s mistakes, you were told your case isn’t worth the time? [More]
Mattel and MGA Entertainment have long been locked up in a bitter court battle over the Bratz line of urban-themed dolls. In the latest swing of the pendulum, a federal judge ordered Mattel to pay $310 million in damages and various fees. [More]
Even after three seasons and 19 Emmy nominations, F/X still decided to pull the plug on the Glenn Close-starring legal drama Damages. But all is not lost for anyone hoping to see another season of Ted Danson co-starring as an amoral, whoring, coke-snorting, F-bomb dropping billionaire. Unfortunately, if you don’t have DirecTV, you’ll have to go watch it on the TV of someone who does. [More]
Tayler’s cat and Tayler’s MacBook Pro just had an unfortunate run-in. Does anyone have any advice on cheap ways to repair this laptop, or at least how to get the content off of it without paying hundreds of dollars? [More]
Dalton Chiscolm has sued Bank of America and its board, and wants “1,784 billion, trillion dollars” in return for being subjected to what the judge describes as “inconsistent information from a ‘Spanish womn’ [sic]” as well as allegedly misrouted checks. In addition, Chiscolm wants another $200,164,000 in damages. We’re not sure why that amount is separate, but who knows how a mind like Chiscolm’s works?
Musician Dave Carroll hit the jackpot with his first song, “United Breaks Guitars,” last month. The song, the video, and the subsequent media coverage formed a perfect anti-ad for United’s poor handling of customer property. Now he’s released the second of his planned three-song cycle and this one has more of a “we could have had something together” feel to it. Like any sequel, it’s about 600 times more elaborate. We’ll always love “United Breaks Guitars” most of all, but it’s great to see Carroll continue his one-man shaming of an airline for not doing the right thing when it had the chance.
We officially love Dave Carroll now. Not only is he cute and a good singer, but he’s classy (check out how he defends the United employee in this video response) and has principles. The best part is at the end he encourages us to stay tuned for song #2. United hoped it could pay for the guitar and put an end to the bad publicity—but it looks like you’re not getting off that easily, United. Check out the full video response below.
When United Airlines broke Dave Carroll’s $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. After all, he and other passengers watched from the plane as United baggage handlers actually threw his guitar around on the tarmac. United said they wouldn’t pay for the damages, so Carroll wrote this catchy song about how much United sucks. We think it should go in United’s next ad campaign.
Thomas Kinkade calls himself the “Painter of Light,” and allegedly uses his “faith” to lure in investors to his gallery business. Now two former gallery owners have won a judgment from Ninth U.S. Circuit Court of Appeals that forces Kinkade to abide by a 2007 arbitration decision that awarded the former owners $860,000 in damages and more than $1.2 million in attorneys’ fees and arbitration expenses. Ouchy.
Comcast’s new service agreement (PDF) has some curious details buried in the fine print. Here’s the short version: “customer equipment” includes your computer and TV set, and if Comcast somehow damages or breaks any customer equipment through “gross negligence or willful misconduct,” they will pay you up to $500, no more. “This shall be your sole and exclusive remedy relating to such activity.”
When Sean returned a rented truck to Budget Truck Rental nearly a year ago, he went through the standard inspection with an employee, who then signed off on the return. Now the company has sent a $500 bill to collection for damage they refuse to provide evidence of.
Verizon Breaks Your Router With An Unrequested Firmware Update, But Won't Replace It Because It's Out Of Warranty
They acknowledge the router got an upgraded firmware image automatically (forget the fact I had explicitly disabled that feature for this very reason), but I’m shit out of luck. Even though the fact my formerly perfectly working 6100 is now bricked because of something Verizon did without my approval or knowledge, they will not provide me with a new one for free because the router is out of warranty.
Earlier this summer, we wrote about how Paul was being gouged by Advantage Rent-A-Car on repairs that had to be made after his rental was damaged in a hit and run. Paul was willing to pay the repairs on the vehicle, but Advantage wanted almost double the amount. After we posted his story, Paul was able to get in touch with a higher-up at Advantage who passed him along directly to the Chairman. Here’s what happened.