Here’s a tip to hotel managers around the world — Paying for reviews is bad enough. Advertising that you’re willing to pay for positive feedback is only going to communicate to your guests that you run a bad hotel and that you expect them to not have anything nice to say about your establishment. [More]
Usually when you see reports about a flashy new charter school going into a neighborhood of bars and nightclubs, it’s about how local families are thrilled about the area taking a turn for the better. But bar-owners in Dallas’ Deep Ellum area are hoping to 86 the school’s plans of bringing education to the block. [More]
Over the years, a number of people have been stopped at airport security checkpoints for carrying weapons — guns, knives, box cutters, the occasional M-622 Avalanche — that the passenger claimed they had accidentally stowed in their carry-on bag. But who is responsible once that traveler gets through the checkpoint? [More]
Two days after she reported her central air conditioning had been stolen, a 79-year old woman in Texas died from heat-related causes. [More]
If you’re looking to start or end a vacation with having something stolen from your luggage, D/FW Airport is a good place to go. At least that’s the impression you get when you look at the rising number of reported thefts over the past 5 years.
Dear American Airlines Employees: "I Hope That One Day You Find A Good Paying Job With An Employer That Cares About You"
AJ writes in to let us know that he too was lied to by American Airlines. They canceled his flight(s) from Pittsburgh to Austin (by way of Dallas). He called the 1-800 number but was met with a CSR who used “bad weather in Dallas” as an excuse, and told him there was no way to get him to Austin on time.
Reader S knows his stuff when it comes to his rights as an airline passenger. He was flying on American Airlines (AA) and takeoff was delayed. AA said it was because of thunderstorms in Dallas. He called a friend in Dallas and they said “there isn’t a cloud in the sky.” AA later revealed the flight was actually delayed because they were waiting for a fax. It’s understandable why AA lied. Since this was something they had control over, it meant they owed several things to the delayed passengers. By lying and saying it was due to the weather, they could escape their obligation. The flight finally took off but reader S missed his connection and had to stay overnight in a hotel, a hotel room that American should have paid for. Inside, the letter S executive email carpet bombed after two customer service reps refused to listen to his story on the phone and an online form sent back a robotic received reply with no real results.
A gentlemen who ignored flight attendants requests that he get off his cellphone was met by police when the flight landed at Dallas’ Love Field. Joe David Jones, 50, of Austin was ticketed for disorderly conduct, says the Associated Press.
Reader Drew is currently stranded at Dallas Fort Worth airport and would like to speak with someone from American Airlines on the telephone. Unfortunately, we’re the only ones he can reach.
American Airlines has canceled all flights in and out of Dallas-Fort Worth after funnel clouds were spotted. [USAToday]
“July 25 – So, I recently moved and have had one hell of a time with DISH Network. Apparently my new apartment building has an “exclusive contract” with ATT. So I call up those guys to get some TV in my new apt. ATT tells me to call DISH directly (their partner) and I oblige because ATT doesn’t deal with apartment complexes. I get on the phone to DISH with a guy (I think his name was Sam) who happily placed my order, until he asked me what floor I live on and I told him third. Sam proceeded to tell me that because of insurance reasons their DISH installers will not install on third floor or higher. I was a little baffled by this and Sam told me to goto a DISH reseller, like Radio Shack.
A box cutter was found by a passenger on United flight 490 from Denver to Dallas Tuesday, causing a delay of almost two hours while the passengers were rescreened. From the AP:
Flight 490 had left the gate and was taxiing toward a runway when the passenger found the cutting instrument and notified a flight attendant, United Airlines spokeswoman Megan McCarthy said.
Thanks to the advice of The Consumerist and its readers, Shonda finally got a refund after Golden Touch Transportation car service ripped her off.
Shonda paid for a private sedan to take her to and from the airport during a recent trip to New York City, but instead she got a shuttle crammed with other people.