NEW YORK, 5:33 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Dallas

weather delay

Dear American Airlines Employees: "I Hope That One Day You Find A Good Paying Job With An Employer That Cares About You"

AJ writes in to let us know that he too was lied to by American Airlines. They canceled his flight(s) from Pittsburgh to Austin (by way of Dallas). He called the 1-800 number but was met with a CSR who used "bad weather in Dallas" as an excuse, and told him there was no way to get him to Austin on time. More »

american airlines

AA Lies About Bad Weather To Deny Reader Compensation

Reader S knows his stuff when it comes to his rights as an airline passenger. He was flying on American Airlines (AA) and takeoff was delayed. AA said it was because of thunderstorms in Dallas. He called a friend in Dallas and they said "there isn't a cloud in the sky." AA later revealed the flight was actually delayed because they were waiting for a fax. It's understandable why AA lied. Since this was something they had control over, it meant they owed several things to the delayed passengers. By lying and saying it was due to the weather, they could escape their obligation. The flight finally took off but reader S missed his connection and had to stay overnight in a hotel, a hotel room that American should have paid for. Inside, the letter S executive email carpet bombed after two customer service reps refused to listen to his story on the phone and an online form sent back a robotic received reply with no real results. More »

emergencies

Passenger Cited For Refusing To Get Off His Cellphone On Southwest Flight

A gentlemen who ignored flight attendants requests that he get off his cellphone was met by police when the flight landed at Dallas' Love Field. Joe David Jones, 50, of Austin was ticketed for disorderly conduct, says the Associated Press. More »

travel

American Airlines Dallas Cancellation Party Not Going So Well

Reader Drew is currently stranded at Dallas Fort Worth airport and would like to speak with someone from American Airlines on the telephone. Unfortunately, we're the only ones he can reach. More »

American Airlines has canceled all flights in and out of Dallas-Fort Worth after funnel clouds were spotted. [USAToday]

complaints

Everyone But Me Gets To Watch TV, A DISH Install Horror Story

"July 25 - So, I recently moved and have had one hell of a time with DISH Network. Apparently my new apartment building has an "exclusive contract" with ATT. So I call up those guys to get some TV in my new apt. ATT tells me to call DISH directly (their partner) and I oblige because ATT doesn't deal with apartment complexes. I get on the phone to DISH with a guy (I think his name was Sam) who happily placed my order, until he asked me what floor I live on and I told him third. Sam proceeded to tell me that because of insurance reasons their DISH installers will not install on third floor or higher. I was a little baffled by this and Sam told me to goto a DISH reseller, like Radio Shack. More »

tsa

Box Cutter Found On United Airlines Flight Causes Delay

A box cutter was found by a passenger on United flight 490 from Denver to Dallas Tuesday, causing a delay of almost two hours while the passengers were rescreened. From the AP:
Flight 490 had left the gate and was taxiing toward a runway when the passenger found the cutting instrument and notified a flight attendant, United Airlines spokeswoman Megan McCarthy said.
More »

airports

Reader Gets Chargeback For Golden Touch Transportation's Shyster Car Service

Thanks to the advice of The Consumerist and its readers, Shonda finally got a refund after Golden Touch Transportation car service ripped her off. More »

Teavana Can't Do Math Julia writes: Last weekend, my holiday spirit was crushed as I was taking a leisurely shopping stroll through a Dallas mall and I wanted to share the story with you all...

noka

Noka Chocolate Is A Scam

Noka chocolate is sold for $2000 a pound, but it's actually crappy chocolate bought from another company and repackaged in a half-abandoned strip mall in Plano, Texas. More »

complaints

Golden Touch Transportation Is A Shyster Car Service

Shonda paid for a private sedan to take her to and from the airport during a recent trip to New York City, but instead she got a shuttle crammed with other people. More »

dallas

Pix of First Dell Store

Dallas, TX got a glimpse of Dell's foray into the retail world. More »

top

UPDATE: NBA Finals Caveat Emptor

After reading on The Consumerist and elsewhere about a scammer bilking people for NBA Finals tickets, Robbie decided to do something awesome. He called the police. That's right, if a consumer crime is committed, there is actually something more effective to do than blog about it. Robbie reports the cops seemed receptive to taking the guy out. More »

howto

NBA Finals Caveat Emptor

Sports fans, beware! You may love this game, but someone out there will be more than happy to steal your lunch money for showing the love More »