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cvs

CVS Doesn't Like Kids


Lisa sent us a short angry email about her local CVS, and how it treats local teens. Her local store separates customers into two lines, and the line containing the 18 and under crowd is only allowed into the store two at a time. The store employees say it's to keep down shoplifting. Lisa thinks it's blatant ageism, and she's avoiding the store from now on. Teens can be annoying, but did CVS cross the line in punishing all for the bad actions of a few? Read her letter and leave your comments, inside. More »

6:07 AM on Wed Jun 18 2008
By Profio
10,528 views, 203 comments

Latest by Karyuu: Many commenters have displayed less maturity in this thread than all the teenagers I have encountered today - near a school, beach promenade, and a huge mall. You are the grown adults who are supposedly so much more valuable than more »

walgreens

Walgreens Pill-Flipping Scheme Costs Taxpayers Millions

Thanks to an anonymous whistle-blower, a Walgreens pill-flipping scheme has been blown wide open, according to CBS. "Pill-flipping" refers the practice of pharmacies that purposefully switch Medicaid patients to more expensive versions of certain drugs for the sole reason of collecting more money from the government. Naturally, when this happens, taxpayers pick up the bill. Athough, Walgreen's officially denies any wrongdoing they have agreed to pay the government more than $35 million. Details, inside... More »

8:03 AM on Mon Jun 16 2008
By Jay Slatkin
3,625 views, 22 comments

drink this expired milk

NY AG Will Take Legal Action Against CVS & Rite Aid For Selling Expired Milk, Baby Formula


Back in March, New York Attorney General Andrew Cuomo's Office started an undercover investigation into all major drug store chains in New York State. The AG's Office uncovered what they describe as an "egregious" pattern of selling expired products at two chains, Rite Aid ad CVS. More »

6:13 PM on Thu Jun 12 2008
By Meg Marco
3,268 views, 47 comments

prescriptions

CVS In Pennsylvania Keeps Pharmacy Supplies At Toasty 93 Degrees

A CVS in Cressona, PA has had chronic air conditioning problems "for over a year and a half now" according to the employee our tipster spoke with. Now Frank wants to know whether or not it's safe to store so much medicine in such intense heat. It certainly goes against the storage instructions for a lot of meds. More »

12:07 PM on Tue Jun 10 2008
By Chris Walters
4,611 views, 33 comments

errors

CVS Accidentally Gives You Leukemia Drugs, Sends You To Intensive Care For A Week

You should always check to make sure the medicines you get are the medicines you're prescribed. Dorothy Enriquez learned this lesson the hard way when she began taking the leukemia drugs that CVS gave her instead of her actual prescription. Not only did the pharmacy give her the wrong drug, but at several times the recommended dose for someone who actually has leukemia. More »

2:26 PM on Thu May 22 2008
By Meg Marco
9,810 views, 103 comments

watch out

Why Is CVS Selling Year-Old Expired Eye Ointment?

Raghu wants to know why CVS sold her a bottle of Tears Naturale PM that expired last year. We're all for pushing expiration dates, but not with year-old preservative-free medicine that is meant to stay in your eye overnight. More »

12:00 AM on Sat May 17 2008
By Carey
3,561 views, 42 comments

Latest by n/a: OK, I know this is an old thread, but I am SO FED UP with CVS! I have been waiting for over a week for them to refill a simple little prescription & they can't seem to figure out how more »

complaints

CVS Refuses Foreign ID To Buy "Plan B" Birth Control

Reader John and his friend Michelle found themselves in a situation where they needed to get "Plan B" birth control, also known as "the morning after pill." They went to their local CVS in Hawthorne, CA. and met an uncooperative pharmacist who refused them access to the pills because Michelle only had foreign ID to prove she is of legal age. (18+) The pharmacist also refused John's state issued ID with the reason that it could not be sold to man, however, the FDA's website clearly says that Plan B can be sold OTC to a man or woman who is 18 or over. Find out what happened to John and Michelle, inside.... More »

9:52 AM on Mon May 5 2008
By Jay Slatkin
12,368 views, 136 comments

Latest by n/a: I am a pharmacist and I am frustrated in a way that I cannot get my pharmacy manager to dispense plan b to a male. He insists that he will not dispense until the girl actually walks in and shows more »

errors

CVS Stole My $11.78, And Refuses To Give It Back!

Reader Julie ran into some trouble at the CVS when a cash register rebooted while processing her transaction and the employee, rather than voiding the messed up transaction, simply charged her twice. Julie writes:

Yes, I know it sounds improbable, but CVS stole $11.78 from me and refuses to give it back.

I went to CVS today, the one on Pleasant Ridge in Arlington, Texas. I purchased two items, decongestant spray for my nose and a pseudophedrine cold product. The pharmacy tech rang me up, then I ran my debit card like usual. The debit card went through, the card reader said $0 due, and then all of a sudden the computer decided to reboot before the receipt printed.

More »

9:26 AM on Mon May 5 2008
By Meg Marco
7,005 views, 37 comments

complaints

CVS Underfills Your Prescription, Treats You Like A Junkie

CVS underfilled Shannon's prescription and then treated her like a junkie when she complained. According to her email, after Shannon picked up her regular monthly batch of 60 Kolonopin pills, an anticonvulsant, she realized CVS only gave her 30. She called CVS and they insisted they gave her 60 pills. Shannon encouraged them to check their inventory, which CVS said was impossible. Shannon then asked them to fill one of the refills for the script. CVS told her that insurance wouldn't cover more than 60 pills in 30 days. Shannon said that was fine, seeing as it's dangerous to suddenly stop taking the drug, she would pay out of pocket. CVS then told her they would not do the refill "under any circumstances" and they would note her record for "drug-seeking behavior..." More »

10:56 AM on Wed Mar 26 2008
By Ben Popken
14,424 views, 145 comments

Latest by n/a: Just so you know....not all Techs are 'promoted from cashier' morons. Nationally Certified Technicians have to study and take exams AND re-certify every 2 years with 20 hours of continuing education which includes one hour of Pharmacy law. Worried about more »

settlements

CVS To Pay $36.7 Million For Improperly Switching Medications

CVS has settled a lawsuit that alleges the pharmacy giant improperly switched customers to a more expensive form of their medication in order to collect more money from Medicaid. More »

4:22 PM on Tue Mar 18 2008
By Meg Marco
3,224 views, 27 comments

creeps

Want To Trade Sex For Pills? Head Over To CVS!

A former CVS pharmacist has been busted for attempting to trade sex for pills says the Baltimore Sun.

Ramon Bautista Juta, 54, of the first block of Trumpet Court in Perry Hall was charged with two counts of possession of narcotics with the intent to distribute, possession and distribution of a controlled dangerous substance, forgery of prescriptions and prostitution, police said. Juta had worked at the CVS in the first block of Compass Road in Middle River, police said.
More »

10:25 AM on Fri Mar 14 2008
By Meg Marco
3,960 views, 35 comments

Latest by polyeaster: It's a shame, too, b/c there are plenty of dirty physicians in Baltimore who'd be willing to write the prescriptions for those drugs... more »

happy endings

CVS Apologizes For Horrific Customer Service

Rachael writes in with an update about her complaint with CVS. More »
typical

A Tragic Tale Of Horrific, Yet Typical, Service At CVS

Reader Rachael's description of what its like to shop at her local CVS is a good example maddening, yet typical "customer service" that you find at chain drug stores. Why is buying razor blades and photo prints so insanely difficult? Why? More »

12:54 PM on Tue Feb 19 2008
By Meg Marco
22,002 views, 178 comments

health

Walgreens Drops Some CVS Prescription Plans

Negotiations have broken down between Walgreens and rival CVS Caremark, and Walgreens has withdrawn as a provider from four of their prescription plans.
Customers affected include members of prescription benefit plans managed by CVS Caremark for ArcelorMittal, Johnson Controls, Inc., Progressive Casualty Insurance Co. and Wisconsin Education Association Trust, the company said.
More »

11:59 PM on Thu Nov 29 2007
By Meg Marco
1,300 views, 7 comments

cvs

Introducing: The CVS Chocolate Diet!

Reader Greg sends the above photo of his local CVS. Now there's a diet....or perhaps just a helpful suggestion for those shoppers who are often drawn to this particular aisle.—MEGHANN MARCO More »

2:59 PM on Mon Apr 9 2007
By Meg Marco
1,902 views, 12 comments

drugs

Generics Aren't Always That Much Cheaper

Generics meds are supposed to be a cheaper alternative to name-brand drugs, but a recent Wall Street Journal found that there wasn't as much difference as you might think. — BEN POPKEN More »

12:22 PM on Thu Mar 15 2007
By Ben Popken
1,636 views, 19 comments

black friday

Target Black Friday Ad Up, Plus Many More

As Black Friday draws ever nigh, a splooge of new Black Friday ads appeared on the internet. More »

5:20 PM on Mon Nov 13 2006
By Ben Popken
6,296 views, 2 comments

complaints

United Healthcare Doesn't Feel Like Paying For Your Drugs

"Your drugs are too expensive." More »
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