Consumerist
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lawsuits
Selling Expired Products: CVS To Pay $875,000 Settlement
The NY AG's office says that CVS will pay an $875,000 settlement to end legal action against them over the sale of "expired products - including over-the-counter drugs, baby formula, milk, and eggs - at stores across New York State." More » -
reusable bags
Greenbacks For Green Bags At CVS
Many stores offer discounts to customers who bring their own reusable bags to shop. Now, CVS is integrating their customer loyalty program with a green initiative, and plans to reward customers with 25 cents every time they use reusable bags. More » -
extreme
Coupon Ninja Spends $5 For $91.97 Of Merchandise
Sure, not everyone has the time, inclination, or buying habits that make extreme coupon-shopping worthwhile. But everyone can benefit from learning some of the proud secrets of the coupon ninjas, such as coupon sources for products you probably already use, and combining sales, rebates, and coupons. More » -
sale fail
Great Deal At CVS
Reader Evan spotted this smoking deal at a Los Angeles CVS. He didn't specify what exactly a "CVS HLTH GRO THPST" is, but at that spectacular discount, who could pass one up? I'll tell you who — those wise consumers who hold fast until the price drops even further, to $3.19. More » -
taxation with misrepresentation
NYC CVS Apparently Mis-Applies Sales Tax To Diapers
Punhon bought diapers at a New York City CVS and was charged 4.875 percent sales tax, which she believes shouldn't have been applied. She writes: More » -
readyfill
CVS Will Automatically Refill Your Prescription, Consent Be Damned
CVS pharmacies apparently don't need consent to enroll customers in ReadyFill, a program that signs customers up for the maximum allowable number of prescription refills and then robocalls them when their drugs are ready. According to a veteran pharmacist, the automatic enrollments began after CVS' corporate office set specific performance targets that would affect bonuses for managers and pharmacists. Inside, the pharmacist tells us what ReadyFill is, how it works, and how to escape those annoying robocalls... More » -
privacy
Silly Consumer, Did You Think Your Prescription Info Was Private?
The NYT has the story of a woman who, more than 10 years after she tried and failed to have a baby using in vitro procedures, is still getting marketing information for all sorts of products. First it was Pampers and baby formula — then, as the baby she did not have "grew up," so did the marketing offers. How did they get her information? They bought it. More » -
forgetful druggies
Teen Finds Cocaine In CVS Candy Aisle
A 14-year-old in Middleburg, Florida, went to buy some Skittles at a CVS and found a small bag of cocaine next to the candy. Police have reviewed the security tapes, but say the store's cameras don't cover the candy aisle. As if sugar doesn't make them hyper enough already.
"Bag Of Cocaine Found In CVS" [News4Jax] (Thanks to Snarkysnake!)
(Photo: gbeckleyl) -
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waste
Toothpaste Purchase Results In 3-foot Long Receipt
CVS asks: How about some dead trees and a bunch of ads with that purchase? Not in so many words, of course: that would actually give shoppers a choice. More » -
above and beyond
Saved From Flat Tire Hell By The CVS "Samaritan Van"
Did you know that there was a fleet of CVS "Samaritan Vans" that patrol the highways looking for motorists in need of help? We didn't, until reader Danielle let us know she'd been saved by one. More » -
drugstore game
Walgreens Cancels EasySaver Program, But That Doesn't Mean You Can't Still Play "The Drugstore Game"
Mitchell wrote to us complaining about Walgreen's decision to cancel its EasySaver Rebate program, where customers could submit multiple rebate requests at once and get the money back along with a 10% bonus applied to a gift card. Although the program is no longer with us, it's still very possible to game the reward/discount systems at Walgreens and other chain drugstores to accumulate huge savings. Sometimes you can even make money back. More » -
your drugs are ready
"Why Is CVS Automatically Refilling My Prescriptions?"
Bill wants to know why CVS interprets a prescription with refills as a prescription that should definitely be refilled.
More »It took three calls from CVS' automated reminder service for me to realize what was going on: CVS Pharmacy was refilling our prescriptions without our asking for them to be refilled, and then their automated dialer was calling us to notify us that we had a prescription waiting. Nobody in my family requested to have a prescription refilled, yet three times CVS called us to tell us to come and pick up our prescription.
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insurance
CVS Can't Get Its Billing Straight, Tells Patient He Has To Pay For His Own Kidney Transplant Meds
Chris has to take the immunosuppressant drug Prograf because of a kidney transplant, and it costs nearly $300 for a one month supply. Yesterday, he found out that someone at CVS corporate has instructed his local pharmacist to start billing him directly, apparently because his secondary insurer hasn't been paying for nearly two years. More » -
expiration dates
Will CVS Ever Pull Expired Medicine, Baby Formula From Their Shelves?
CVS stores across the nation regularly stock expired medicine, milk, and baby formula, according to a damning union report. This isn't the first time CVS has been caught stocking dangerous goods. Last year, New York Attorney General Andrew Cuomo threatened a suit after his office caught the pharmacy selling goods over a year past their expiration dates. CVS claims that, despite investing over $160 million in a "perpetual inventory management" system, it's nearly impossible to keep expired items off the shelf because they simply have too much stuff. More » -
cvs
CVS Beverage Prices: Only Off By $997 Or So
A few weeks apart, in different stores, readers Spencer and Sean spotted the same error on CVS shelf tags. Printing error? Zoned-out employees? Maybe our assumptions are all wrong, and it's an innovative new pricing strategy. More » -
cvs
2-Foot-Long CVS Receipt Doubles As Party Streamer
Matt sent Consumerist an e-mail with the subject line, "Why is my receipt two feet long?" See, he shopped at CVS, purchased one item, used the self-checkout machine, and walked away with a receipt longer than my dog. This is a massive waste of paper, especially when you multiply it by the number of CVS stores and the number of purchases at each one, but it isn't completely pointless. More » -
cvs
Massachusetts CVS Stores Regularly Overcharge Customers
The Boston Globe reports that, at least in Massachusetts, CVS leads the pack in overcharging violations. Not only do they overcharge more than anyone else, but they beat Walgreens in violations by about 1000 percent:
More »The number of overcharging violations - defined as charging more at the register than the price in an advertisement, on a shelf sign, or on the item itself - soared to 711, from 425.
By comparison, rival Walgreens had 71 violations for overcharging.
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mysteries
Customer Wants To Know What Happened To CVS Extra Care Coupons
Any readers here who work for CVS? Maya wants to know what's going on with the Extra Care coupons that are printed at the bottom of each receipt. Lately the clerks at her local CVS stores have been tearing something off the bottom of the receipt before giving it to her, and the coupons are no longer there. Coincidence? More »
cvs
New York, 8:40 AM
Sat Nov 21
27 posts in the last 24 hours
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