customer service

ALDO Refunds My Sunglass Money

ALDO Refunds My Sunglass Money

A few weeks ago I wrote a peeved post about how I was mad that ALDO wasn’t refunding my money after sending me the wrong pair of sunglasses, broken. Instead, they seemed to be giving a sucker’s prize of only free shipping. My finger was quivering on the chargeback button, I said. But thanks to a few of your comments, I realized that while their wording was unclear about what the next action was supposed to be, ALDO had approved my return, I just needed to either ship it back to them or take it into a store. I did the latter, and they processed my refund promptly. Hooray.