Zappos Customer Service Is Pleasant And Effective In The Third Person

Zappos Customer Service Is Pleasant And Effective In The Third Person

Yes, Zappos has famously good customer service, and should be regarded as the gold standard of awesome. We know this. We just had to share this highly amusing customer service chat transcript. The post’s author (and chatter “Timmy”) wanted to check out the quality and flexibility of Zappos’s chat agents, and started with an odd, but not implausible, scenario.