Seagate CSR: "Since You Know Better Then We Do, Im Sure You Dont Need Our Assistance"

Seagate CSR: "Since You Know Better Then We Do, Im Sure You Dont Need Our Assistance"

If Seagate tells you to call Microsoft for technical support, don’t talk back or you’re going to get an earful. At least that’s what reader K. learned when he called to ask why his external drive worked well under Vista, but not XP. Seagate’s customer service representative immediately blamed the problem on Microsoft, and when K. tried explaining why the problem might lie with Seagate, the CSR responded: “Well since you know better then we do, Im sure you dont need our assistance.”