Verizon CSR: Faster DSL Will Burn Your House Down

Verizon CSR: Faster DSL Will Burn Your House Down

Update: Reader’s DSL Upgraded, House Still Not On Fire

Michael would like some faster Internet tubes to run into his house. He would be happy to give his ISP, Verizon DSL, money to provide this service, but he can’t. He writes that repeated calls to Verizon’s sales line resulted in a series of answers that disagreed with each other, culminating in a call where the rep quite sincerely informed him that Verizon cannot give him faster DSL because it will burn his house down.