Chase Banker: I Hate That We're Required To Pull People Out Of Line To Offer Upsells

Chase Banker: I Hate That We're Required To Pull People Out Of Line To Offer Upsells

Chase now requires bankers to drag customers waiting for a teller out of line so they can upsell other bank products. One longtime banker wrote in to apologize for the practice, which “blatantly exploits a customer’s trust,” and to encourage customers to call Chase and tell them that they hate it, too. Read the banker’s full heartfelt note, after the jump. [More]