customer service

Nook Deletes All Your Files, Barnes & Nobles
Shrugs

Nook Deletes All Your Files, Barnes & Nobles Shrugs

If you own a Nook, you better make sure you regularly update its software, otherwise you might lose all your files that are not B&N books. That’s what happened to Michael, and customer service told him that it can happen if the device hasn’t been updated recently. The updates are too much for it to handle so it has to spontaneously jettison all foreign objects! Or something like that. [More]