Help, Google Ate My Voice Contacts And Won't Respond To Me

Help, Google Ate My Voice Contacts And Won't Respond To Me

Google’s forum-based method of providing tech support works for many of the company’s consumer products, but didn’t work so well during the company’s failed experiment with the mobile handset business. Customers’ e-mail and Google Voice accounts are now often central to their lives, and Mark has learned that some problems simply don’t lend themselves to self-service tech support. [More]