customer service

Update: Canceling Fax Service Like Passing Gallstones

Update: Canceling Fax Service Like Passing Gallstones

Surprise, surprise, it’s hard for others to cancel J2 as well. Not only that, but their chat-based CSRs definitely have robotic paragraphs they insert into the conversation. Compare the chat log after the jump with our previous post on the same matter, you’ll find that Amy R. says the exact same lame retention spiel as Sharon. W.