customer service

Dell’s Business Model Hinges on Crappy CSRs

Dell’s Business Model Hinges on Crappy CSRs

And while we all darkly mull over the meaning of Dell’s built-in keyloggers, perhaps we can cheer ourselves up by at least reminding ourselves that Dell’s entire business is pretty much face down in a men’s room toilet. And if the keylogging accusations are true, maybe Dell should just have its throat slit and the toilet flushed.