customer service

Krap Kroger Gets It Wrong, Gets It Right

Krap Kroger Gets It Wrong, Gets It Right

Sure, they aren’t glamorous posts. No one diggs them; Xeni Jardin does not deign to cast her appraising eye over them. But we still make a point of posting the good along with the bad. After all, when an executive or CEO sees his company’s name here along with a complaint, we want them to know he’s done fucked up good. But we also want the same guy to have a bit of a glow when his company’s done something right.