Google Has Great Services For Customers, No Customer Service

Google Has Great Services For Customers, No Customer Service

If you’re considering porting your mobile phone number to Google Voice instead of to a new carrier, consider this: free or inexpensive phone services have a hidden expense: customer service. When Peter’s number port didn’t work, Google’s customer support structure left him with no real-time support options and no way to get the attention of anyone who could actually help him. [More]