IKEA Ships Broken Merchandise, Won't Send Replacement Parts

IKEA Ships Broken Merchandise, Won't Send Replacement Parts

Ikea refused to ship Oz the parts he needed to complete his $2,200 order. The order was placed in early September; when it finally arrived in late October, so many parts were missing that several items could not be assembled.

I hired a guy off of craigslist to help me assemble all of the furniture, given the fact that we had 3 rooms to assemble. This turns into a 2 day ordeal, with a ton of missing parts and us having to document it to call Ikea later. We get to several items such as the desk, which is missing so many parts it’s un-assemblable.