customer service

Kodak Moments: Kodak Quits Council of Better Business Bureaus Rather Than Face Expulsion

Kodak Moments: Kodak Quits Council of Better Business Bureaus Rather Than Face Expulsion

Kodak resigned from the Council of Better Business Bureaus (BBB,) rather than face expulsion for their refusal to respond to complaints lodged by spurned customers.

Kodak was advised it could contest the termination but chose instead to resign its national membership in early March. The photography company allowed its membership in the Buffalo-based branch to lapse about five years ago.