Like many companies, Comcast doesn’t train its customer service reps enough in security verification. The result is that anyone can call up, pretend to be a service tech, and get your info. Criminals can pick up pieces from one company and use them to get more information out of another, and so on. They can use the end result to steal your identity, your bank account information, and other fell deeds.
By consumerist.com April 11, 2007