TWC Ends Chat When You Ask Them To Honor To On-Time Guarantee

TWC Ends Chat When You Ask Them To Honor To On-Time Guarantee

In New York City you are entitled to a free month of service if the cable guy doesn’t show up on time. It’s part of the franchise agreement the cable companies have with the city. But here’s a chat transcript showing what happens when a informed consumer tries to claim their credit from Time Warner Cable… [More]